Mobile Diesel Technician: Field Service & Heavy-Duty Repair

MHC; Springdale (AR); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k with Employer Match

FSA

Promotions & Training

Job summary

Murphy-Hoffman Company, LLC, North America’s largest Kenworth truck dealership group, is seeking a Mobile Diesel Service Technician / Mechanic to perform heavy-duty repairs and maintenance offsite at customer locations.

You will build relationships with customers, coordinate with service teams, and identify opportunities to increase service sales within your territory while maintaining safety standards. This role includes competitive benefits and growth opportunities.

Qualifications

• Minimum three years’ heavy duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required; Engine and Component certifications are a plus.
• Must be self-motivated and capable of working with little supervision.
• Must have a commitment to customer satisfaction and perform quality repairs.
• Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.

Responsibilities

• Performs routine mechanical repairs and maintenance on heavy-duty trucks.
• Coordinates repair orders with Service Manager and Shop Foremen for task assignment.
• Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible.
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary.
• Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair.
• Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
• Oversees operations of assigned customers in territory. Calls upon key accounts regularly and promotes services and promotions.
• Responsible for achieving labor sales objectives and quota for assigned accounts.

Skills

Heavy-duty repair

CDL required

Self-motivated

Customer service

Communication skills

Job description

Murphy-Hoffman Company, LLC, North America’s largest Kenworth truck dealership group, is seeking a Mobile Diesel Service Technician / Mechanic to perform heavy-duty repairs and maintenance offsite at customer locations.

You will build relationships with customers, coordinate with service teams, and identify opportunities to increase service sales within your territory while maintaining safety standards. This role includes competitive benefits and growth opportunities.