Mobile Diesel Field Technician — Territory Service & Repair

MHC; Odessa (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k and Profit Sharing

Job summary

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group. We are seeking a Mobile Diesel Service Technician / Mechanic to perform heavy-duty truck repairs and maintenance offsite at customer locations in the Odessa area.

You will develop relationships with customers to achieve labor sales quotas and increase service sales within your territory, coordinating with service management for scheduling and ensuring safe, quality maintenance and repairs.

Qualifications

• Minimum three years' heavy duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required. Engine and Component certifications are a plus.
• Must be self-motivated and capable of working with little supervision.
• Must have a commitment to customer satisfaction and perform quality repairs.
• Must have excellent communication skills. Must have a positive can-do attitude.
• Necessary tools to perform position responsibilities.
• Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.

Responsibilities

• Performs routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision.
• Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Service Advisor for proper work scheduling of all mobile maintenance business.
• Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.).
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor.
• Maintains favorable relations with customers.
• Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Completes paperwork as required to accurately document the work performed.
• Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
• Oversees operations of assigned customers in territory. Calls upon key accounts (current and prospective) regularly. Introduces items such as preventive maintenance, new products, and promotions, reemphasizes existing products and services and provide literature as necessary.
• Responsible for achieving labor sales objectives and quota for assigned accounts.
• Performs other duties as assigned by supervisor.

Job description

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group. We are seeking a Mobile Diesel Service Technician / Mechanic to perform heavy-duty truck repairs and maintenance offsite at customer locations in the Odessa area.

You will develop relationships with customers to achieve labor sales quotas and increase service sales within your territory, coordinating with service management for scheduling and ensuring safe, quality maintenance and repairs.