Mobile Customer Experience Specialist

T-Mobile; Pineville (LA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Paid time off and holidays

Employee stock grants

Job summary

T-Mobile in Pineville, Louisiana is seeking Mobile Associates to deliver personalized technology solutions and enhance customer engagement. Candidates must possess a High School Diploma/GED and have at least 6 months of customer service or sales experience. Base pay starts at $18/hour, with the potential to earn $20/hour inclusive of incentives and benefits, including medical, dental, and vision insurance.

The role offers a thorough training program and encourages a culture of growth and teamwork within the company.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues across channels for a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Pineville, Louisiana is seeking Mobile Associates to deliver personalized technology solutions and enhance customer engagement. Candidates must possess a High School Diploma/GED and have at least 6 months of customer service or sales experience. Base pay starts at $18/hour, with the potential to earn $20/hour inclusive of incentives and benefits, including medical, dental, and vision insurance.

The role offers a thorough training program and encourages a culture of growth and teamwork within the company.