Mobile Crisis Response Pro (On-Call/Nights & Weekends)

Lutheran Social Services; Town of Friendship (WI); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Shift stipend for on-call coverage

Competitive crisis response pay

Opportunities for professional dev and

Supportive team environment

Job summary

Lutheran Social Services is expanding its Crisis Team in Adams and Juneau Counties, WI. This on-call, part-time role offers overnight shifts with some daytime meetings and training, and requires living within 1 hour of the counties.

Pay includes $26/hour for crisis response and $20/hour for non-crisis work, plus a shift stipend for on-call coverage. Responsibilities include mobile crisis response, risk assessments, brief crisis counseling, and connecting clients to community resources.

Qualifications

• Bachelor's degree in Human Services or related field required.
• Minimum one year of experience with mental health clients strongly preferred.
• Knowledge of community resources.
• Ability to learn DHS and Wisconsin Statutes Chapters 34, 51 and 55.
• Strong crisis assessment and decisionmaking skills.
• Ability to work independently, multitask, and maintain professionalism under pressure.
• Ability to build effective relationships with diverse populations.

Responsibilities

• Respond to crisis calls and provide mobile crisis response when needed.
• Conduct risk assessments and determine appropriate interventions.
• Provide brief crisis counseling and follow-up services.
• Meet with clients in homes, hospitals, law enforcement settings, or community locations.
• Respond to potential suicide or emergency calls.
• Gather information from interviews, records, and collateral contacts.
• Assess client needs and connect them to appropriate community resources.
• Maintain strong working relationships with county staff, law enforcement, courts, and community partners.
• Document all client interactions in compliance with county, state, and federal requirements.
• Identify gaps in services and recommend improvements.
• Stay informed on laws, procedures, and best practices related to crisis services.
• Support the mission, vision, and values of LSS.
• Perform additional duties as assigned

Skills

Crisis response

Risk assessment

Mobile crisis response

Crisis counseling

Documentation

Relationship building

Independent work

Multitasking

Professionalism under pressure

Education

Bachelor's degree in Human Services or related field

Job description

Lutheran Social Services is expanding its Crisis Team in Adams and Juneau Counties, WI. This on-call, part-time role offers overnight shifts with some daytime meetings and training, and requires living within 1 hour of the counties.

Pay includes $26/hour for crisis response and $20/hour for non-crisis work, plus a shift stipend for on-call coverage. Responsibilities include mobile crisis response, risk assessments, brief crisis counseling, and connecting clients to community resources.