Mobile Crisis Response Specialist – On-Call, Part-Time

Lutheran Social Services of WI & Upper MI; Mauston (WI); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Shift stipend

Flexible on-call schedule

Professional development

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan is expanding its Crisis Team in Adams and Juneau Counties. We seek dedicated Crisis Service Professionals for on‑call crisis response, risk assessments, and mobile support to individuals in mental health emergencies.

The role offers overnight shifts, weekend coverage, and occasional daytime meetings. Flexible on‑call schedule with options for 8 or 16 hour shifts starting at 4:30 PM or 12 AM.

Qualifications

• Bachelor’s degree required in Human Services or related field (e.g., criminal justice, psychology, social work, sociology, counseling).
• Minimum one year of experience working with mental health clients preferred.
• Knowledge of community resources.
• Ability to learn DHS and Wisconsin Statutes Chapters 34, 51 and 55.
• Strong crisis assessment and decision‑making skills.
• Ability to work independently, multitask, and maintain professionalism under pressure.
• Ability to build effective relationships with diverse populations.

Responsibilities

• Respond to crisis calls and provide mobile crisis response.
• Conduct risk assessments and determine interventions.
• Provide brief crisis counseling and follow‑up services.
• Meet with clients in homes, hospitals, law enforcement settings, or community locations.
• Respond to potential suicide or emergency calls.
• Gather information from interviews, records, and collateral contacts.
• Assess client needs and connect them to community resources.
• Maintain relationships with county staff, law enforcement, courts, and community partners.
• Document all client interactions in compliance with requirements.
• Identify gaps in services and recommend improvements.
• Stay informed on laws, procedures, and best practices in crisis services.
• Support the mission, vision, and values of LSS.
• Perform additional duties as assigned.

Skills

Crisis assessment

Decision making

Multitasking

Relationship building

Professionalism

Education

Bachelor’s degree in Human Services or related field

Job description

Lutheran Social Services of Wisconsin & Upper Michigan is expanding its Crisis Team in Adams and Juneau Counties. We seek dedicated Crisis Service Professionals for on‑call crisis response, risk assessments, and mobile support to individuals in mental health emergencies.

The role offers overnight shifts, weekend coverage, and occasional daytime meetings. Flexible on‑call schedule with options for 8 or 16 hour shifts starting at 4:30 PM or 12 AM.