On-Call Mobile Crisis Counselor – Overnight Shifts

Lutheran Social Services; Mauston (WI); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Competitive crisis pay

Supportive team environment

Professional development and training

Job summary

Lutheran Social Services of Wisconsin and Upper Michigan is seeking Crisis Service Professionals to provide on-call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies in Adams and Juneau Counties, WI. The role offers overnight and weekend shifts with some daytime supervision and training.

You will conduct risk assessments, provide brief crisis counseling, and meet clients in homes or community settings.

Qualifications

• Bachelor's degree in Human Services or related field is required.
• Minimum one year of experience working with mental health clients preferred.
• Knowledge of community resources is important.
• Ability to learn DHS and Wisconsin Statutes Chapters 34, 51 and 55.
• Strong crisis assessment and decisionmaking skills.
• Ability to work independently, multitask, and maintain professionalism under pressure.
• Ability to build effective relationships with diverse populations.

Responsibilities

• Respond to crisis calls and provide mobile crisis response when needed.
• Conduct risk assessments and determine appropriate interventions.
• Provide brief crisis counseling and followup services.
• Meet with clients in homes, hospitals, law enforcement settings, or community locations.
• Respond to potential suicide or emergency calls.
• Gather information from interviews, records, and collateral contacts.
• Assess client needs and connect them to appropriate community resources.
• Maintain strong working relationships with county staff, law enforcement, courts, and community partners.
• Document all client interactions in compliance with county, state, and federal requirements.
• Identify gaps in services and recommend improvements.
• Stay informed on laws, procedures, and best practices related to crisis services.
• Support the mission, vision, and values of LSS.
• Perform additional duties as assigned

Skills

Crisis assessment

Independent work

Multitasking

Relationship building

Knowledge of resources

Education

Bachelor's degree in Human Services or related field

Job description

Lutheran Social Services of Wisconsin and Upper Michigan is seeking Crisis Service Professionals to provide on-call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies in Adams and Juneau Counties, WI. The role offers overnight and weekend shifts with some daytime supervision and training.

You will conduct risk assessments, provide brief crisis counseling, and meet clients in homes or community settings.