Crisis Services Professional - On Call

Lutheran Social Services of WI & Upper MI; Mauston (WI); Vor Ort; USD 28.000 - 36.000; Teilzeit

Benefits dieser Stelle

Shift stipend

Flexible on-call schedule

Professional development

Zusammenfassung

Lutheran Social Services of Wisconsin & Upper Michigan is expanding its Crisis Team in Adams and Juneau Counties. We seek dedicated Crisis Service Professionals for on‑call crisis response, risk assessments, and mobile support to individuals in mental health emergencies.

The role offers overnight shifts, weekend coverage, and occasional daytime meetings. Flexible on‑call schedule with options for 8 or 16 hour shifts starting at 4:30 PM or 12 AM.

Qualifikationen

• Bachelor’s degree required in Human Services or related field (e.g., criminal justice, psychology, social work, sociology, counseling).
• Minimum one year of experience working with mental health clients preferred.
• Knowledge of community resources.
• Ability to learn DHS and Wisconsin Statutes Chapters 34, 51 and 55.
• Strong crisis assessment and decision‑making skills.
• Ability to work independently, multitask, and maintain professionalism under pressure.
• Ability to build effective relationships with diverse populations.

Aufgaben

• Respond to crisis calls and provide mobile crisis response.
• Conduct risk assessments and determine interventions.
• Provide brief crisis counseling and follow‑up services.
• Meet with clients in homes, hospitals, law enforcement settings, or community locations.
• Respond to potential suicide or emergency calls.
• Gather information from interviews, records, and collateral contacts.
• Assess client needs and connect them to community resources.
• Maintain relationships with county staff, law enforcement, courts, and community partners.
• Document all client interactions in compliance with requirements.
• Identify gaps in services and recommend improvements.
• Stay informed on laws, procedures, and best practices in crisis services.
• Support the mission, vision, and values of LSS.
• Perform additional duties as assigned.

Kenntnisse

Crisis assessment

Decision making

Multitasking

Relationship building

Professionalism

Ausbildung

Bachelor’s degree in Human Services or related field

Jobbeschreibung

Crisis Service Professional (On‑Call / Part-Time)

Location:Adams & Juneau Counties, WI (must live within 1 hour)Schedule:Overnights (4:30 PM–8:00 AM), Weekends (24‑hour shifts), plus limited daytime hours for meetings/trainingPay:

$26/hourwhen responding to crisis calls

$20/hourfor non‑crisis work

Shift stipendfor on‑call coverage

Employer:Lutheran Social Services of Wisconsin & Upper Michigan

About the Position

Lutheran Social Services is excited to expand our Crisis Team in Adams and Juneau Counties. We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support to individuals experiencing mental health emergencies.

This role offers a flexible on‑call schedule, including options for 8 or 16 hour shiftsstarting at either 4:30 PM or 12 AM. While most responsibilities occur during on‑call hours, some daytime availability is required for supervision, staff meetings, and training.

What You’ll Do

Respond to crisis calls and provide mobile crisis responsewhen needed

Conduct risk assessmentsand determine appropriate interventions

Provide brief crisis counseling and follow‑up services

Meet with clients in homes, hospitals, law enforcement settings, or community locations

Respond to potential suicide or emergency calls

Gather information from interviews, records, and collateral contacts

Assess client needs and connect them to appropriate community resources

Maintain strong working relationships with county staff, law enforcement, courts, and community partners

Document all client interactions in compliance with county, state, and federal requirements

Identify gaps in services and recommend improvements

Stay informed on laws, procedures, and best practices related to crisis services

Support the mission, vision, and values of LSS

Perform additional duties as assigned

Qualifications

Education & Experience

Bachelor’s degree requiredin Human Services or a related field(Examples: criminal justice, psychology, social work, sociology, counseling, vocational rehabilitation)

Minimum one year of experienceworking with mental health clients strongly preferred

Knowledge of community resources

Ability to learn DHS and Wisconsin Statutes Chapters 34, 51 and 55

Strong crisis assessment and decision‑making skills

Ability to work independently, multitask, and maintain professionalism under pressure

Ability to build effective relationships with diverse populations

Certificates, Licenses, Registrations

Valid driver’s license and reliable transportation

Satisfactory motor vehicle record per LSS Driver Safety Procedure

Ability to meet LSS auto insurance requirements

Travel Requirements

Must be able to arrive in Adams or Juneau County within 1 hourwhen responding to crisis calls

Occasional day travel as needed

Why Join LSS?

• Competitive crisis response pay

Supportive team environment

Opportunities for professional development and training

Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer.

Travel Required

Yes . Ability to travel on day trips as required.

Qualifications

Education

Required

Bachelor Degree or better in Hum. Serv. or Related Field.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.