Mobile Business Office Manager

CommuniCare; Lewis Center (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading healthcare company is seeking a Mobile Business Office Manager to oversee multiple facilities in Ohio. This role requires extensive experience in business office management within long-term care settings. The ideal candidate will manage office policies, supervise staff, and ensure compliance with healthcare regulations while providing exceptional service to residents and families. Competitive wages and comprehensive benefits are offered.

Benefits

Competitive wages

PTO plans

Life and disability plans

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Qualifications

• 3-5 years’ experience in Long Term Care facility business office.
• Prior supervisory experience and management training required.

Responsibilities

• Supervise and monitor business office support staff.
• Conduct Medicaid pending/collection blitz meetings.
• Complete admission procedures and insurance forms.

Skills

Management

Communication

Decision Making

Problem Solving

Education

College degree in Business Administration

Accounting/Finance

Tools

Microsoft Office

Job description

CommuniCare Health Services is currently recruiting for a Mobile Business Office Manager to cover multiple facilities in Ohio. The Mobile Business Office Manager will be based in the CommuniCare facility closest to their location and will travel as needed, including overnight, to support Business Office functions at individual facilities during vacancies or periods of high workload. We seek a healthcare business professional with extensive Business Office Management or Mobile Business Office Management experience.

PURPOSE/BELIEF STATEMENT:

The Business Office Manager (BOM) is responsible for business office policies and procedures and the direct supervision of the Assistant BOM. The BOM must communicate effectively with the Executive Director, Regional Team, Business Office Staff, and external clients such as families, attorneys, and outside agencies.

JOB DUTIES & RESPONSIBILITIES

1. Complete weekly BOM Admission Checklist and present at morning stand-up to reduce exceptions.
2. Verify and tie out midnight census testing daily for validity and accuracy.
3. Reference Policy Midnight Census.
4. Complete admission procedures in the absence of the Admissions Coordinator.
5. Conduct weekly Medicaid pending/collection blitz meetings with facility staff.
6. Reference Policies Collection Blitz and Medicaid Pending Log and Meetings.
7. Perform root cause analysis on accounts contributing to bad debt; advise the Executive Director on issues and solutions.
8. Complete insurance forms as requested.
9. Attend Utilization Review (UR) and/or PPS meetings as necessary.
10. Supervise, organize, evaluate, and monitor all business office support staff.
11. Meet with residents/responsible parties upon admission and discharge to discuss financial obligations.
12. Coordinate tasks for timely and accurate billing and collection.
13. Participate in scheduled training, education, and orientation programs to maintain quality care.
14. Maintain compliance with departmental, center, and home office policies, objectives, quality improvement programs, safety, environmental, and infection control standards.

QUALIFICATIONS, KNOWLEDGE/SKILLS & ABILITIES

• 3-5 years’ experience in the business office of a Long Term Care facility.
• College degree in Business Administration, Accounting/Finance, or a related field.
• Prior supervisory experience and management training.
• Thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and information systems management.
• Ability to make independent decisions when necessary.
• Ability to deal tactfully with team members, staff, residents, families, visitors, government agencies, and the public.
• Willingness to seek out new methods and principles.
• Proficiency in computer use, with working knowledge of Microsoft Office, including Excel and Word.
• Willingness and ability to travel throughout the region covered by the position.

Benefits

Enjoy competitive wages, PTO plans, and a menu of benefits including life and disability plans, medical, dental, and vision coverage, 401(k) with employer match, and Flexible Spending Accounts.

About Us

As a family-owned company, we are one of the nation’s largest providers of post-acute care, including skilled nursing, long-term care, assisted living, independent rehabilitation, and LTACHs. Since 1984, we have offered comprehensive management services for adult living communities, guided by our mission to "reach out with our hearts and touch the hearts of others," creating "Caring Communities" where staff, residents, clients, and families support one another.