Mobile Battery & Light Service Tech - $27.50/hr

AAA Mountain West Group; California; On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

401k matching

Health benefits

Paid holidays

Paid time off

Membership perks

Product discounts

Tuition reimbursement

Incentive plan

Job summary

AAA Mountain West Group in Northern California and neighboring states seeks a dedicated tow and service vehicle operator. You will drive a service vehicle, perform basic diagnostics, and provide an outstanding customer experience to AAA members and commercial clients.

The role requires a valid driver’s license, 2 years in a customer-facing role, and may include preferred certifications in automotive training and AES.

Qualifications

• Must have a valid driver’s license with a safe driving record.
• Two years of experience in a customer contact role.
• Vocational automotive training/certification or equivalent experience (preferred).
• AES (Automotive Service Excellence) certification (preferred).

Responsibilities

• Drive and operate a service vehicle (e.g., flat tire changes, lock-out, fuel delivery).
• Interact with customers on-scene, build rapport and solve problems.
• Leverage sales skills to offer AAA products during service interaction.
• Use on-board computer, radio, and mapping systems.
• Complete daily paperwork (call-logs, invoices, receipts).

Skills

Clear verbal communication

Written communication

Vehicle knowledge

Problem solving

Customer service

Education

Automotive training/certification

AES certification (preferred)

Job description

AAA Mountain West Group in Northern California and neighboring states seeks a dedicated tow and service vehicle operator. You will drive a service vehicle, perform basic diagnostics, and provide an outstanding customer experience to AAA members and commercial clients.

The role requires a valid driver’s license, 2 years in a customer-facing role, and may include preferred certifications in automotive training and AES.