Mitigation Team Lead — Water, Fire & Mold Restoration

Restoration 1 of Texas Hill Country; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Tuition assistance

Job summary

Restoration 1 of Texas Hill Country in San Antonio, TX is seeking a driven Mitigation Manager to lead our water, fire, and mold restoration team. You will oversee projects from assessment to completion, directing field crews and coordinating with homeowners and insurers.

Ideal candidates have 3+ years in mitigation, IICRC certifications preferred, and strong leadership, communication, and problem-solving skills.

Qualifications

• 3+ years of water/fire/mold mitigation or property damage restoration experience.
• IICRC certifications preferred (WRT/ASD/FSRT or similar).
• Proven leadership experience managing field crews and restoration projects.
• Strong knowledge of insurance claims processes and working with adjusters.
• Proficiency with restoration project management software (Xactimate, Dash).
• Valid driver's license with a clean driving record.
• Excellent communication, organizational, and problem-solving skills.
• Ability to be on-call for emergencies.

Responsibilities

• Oversee and manage all mitigation projects from initial assessment through completion.
• Coordinate and supervise field technicians on water, fire, smoke, and mold remediation jobs.
• Conduct on-site inspections and damage assessments to develop accurate scopes of work.
• Communicate directly with homeowners, insurance adjusters, and third-party administrators.
• Ensure all projects comply with IICRC standards, safety protocols, and industry best practices.
• Manage job documentation, moisture logs, photo documentation, and project reporting.
• Monitor project timelines, budgets, and resource allocation to maximize profitability.
• Support business development by building relationships with insurance agents and property managers.

Skills

Leadership

Communication

Problem Solving

On-Call Readiness

Education

IICRC WRT/ASD/FSRT certification

Tools

Xactimate

Dash

Job description

Restoration 1 of Texas Hill Country in San Antonio, TX is seeking a driven Mitigation Manager to lead our water, fire, and mold restoration team. You will oversee projects from assessment to completion, directing field crews and coordinating with homeowners and insurers.

Ideal candidates have 3+ years in mitigation, IICRC certifications preferred, and strong leadership, communication, and problem-solving skills.