Mitigation Manager

Restoration 1 of Texas Hill Country; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Tuition assistance

Job summary

Restoration 1 of Texas Hill Country in San Antonio, TX is seeking a driven Mitigation Manager to lead our water, fire, and mold restoration team. You will oversee projects from assessment to completion, directing field crews and coordinating with homeowners and insurers.

Ideal candidates have 3+ years in mitigation, IICRC certifications preferred, and strong leadership, communication, and problem-solving skills.

Qualifications

• 3+ years of water/fire/mold mitigation or property damage restoration experience.
• IICRC certifications preferred (WRT/ASD/FSRT or similar).
• Proven leadership experience managing field crews and restoration projects.
• Strong knowledge of insurance claims processes and working with adjusters.
• Proficiency with restoration project management software (Xactimate, Dash).
• Valid driver's license with a clean driving record.
• Excellent communication, organizational, and problem-solving skills.
• Ability to be on-call for emergencies.

Responsibilities

• Oversee and manage all mitigation projects from initial assessment through completion.
• Coordinate and supervise field technicians on water, fire, smoke, and mold remediation jobs.
• Conduct on-site inspections and damage assessments to develop accurate scopes of work.
• Communicate directly with homeowners, insurance adjusters, and third-party administrators.
• Ensure all projects comply with IICRC standards, safety protocols, and industry best practices.
• Manage job documentation, moisture logs, photo documentation, and project reporting.
• Monitor project timelines, budgets, and resource allocation to maximize profitability.
• Support business development by building relationships with insurance agents and property managers.

Skills

Leadership

Communication

Problem Solving

On-Call Readiness

Education

IICRC WRT/ASD/FSRT certification

Tools

Xactimate

Dash

Job description

Benefits:

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Tuition assistance

About the Role:

Restoration 1 of Texas Hill Country is looking for a driven and experienced Mitigation Manager to lead our restoration team in San Antonio, TX. This is your opportunity to take charge of water, fire, and mold mitigation projects while making a real difference for homeowners and businesses in their most critical moments. If you thrive in a fast-paced environment and have a passion for helping people recover, we want to hear from you!

Responsibilities:

Oversee and manage all mitigation projects from initial assessment through completion, ensuring quality and efficiency

Coordinate and supervise field technicians on water, fire, smoke, and mold remediation jobs

Conduct on-site inspections and damage assessments to develop accurate scopes of work

Communicate directly with homeowners, insurance adjusters, and third-party administrators throughout the restoration process

Ensure all projects comply with IICRC standards, safety protocols, and industry best practices

Manage job documentation, moisture logs, photo documentation, and project reporting

Monitor project timelines, budgets, and resource allocation to maximize profitability

Support business development efforts by building relationships with insurance agents and property managers

Requirements:

3+ years of experience in water/fire/mold mitigation or property damage restoration

IICRC certifications (WRT, ASD, FSRT, or similar) strongly preferred

Proven leadership experience managing field crews and restoration projects

Strong knowledge of insurance claims processes and working with adjusters

Proficiency with restoration project management software (Xactimate, Dash, or similar)

Valid driver's license with a clean driving record

Excellent communication, organizational, and problem-solving skills

Ability to be on-call and respond to emergency situations as needed

About Us:

Restoration 1 of Texas Hill Country is a trusted name in property damage restoration, proudly serving the San Antonio and Texas Hill Country communities with fast, reliable, and compassionate service. Our customers count on us when it matters most, and we deliver — earning their trust one restored home at a time. Our team enjoys a supportive work culture, competitive compensation, and the satisfaction of truly making a difference every single day.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.