Mitigation Project Manager – Lead Growth in Water & Fire

ServiceMaster RRH; Crofton (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Paid training and certifications

Paid time off

Full-time and part-time opportunities

Paid holidays

Company cell phone

Job summary

ServiceMaster Restore - Crofton is seeking a Mitigation Project Manager to build and lead our mitigation division. The role begins hands-on with field work and evolves into leadership as the team scales, focusing on creating systems, managing projects, and driving business growth.

You will lead field operations, manage site inspections and moisture mapping, coordinate services, and maintain client communications to ensure quality outcomes.

Qualifications

• Restoration, mitigation, construction, or project management experience preferred.
• Xactimate experience is a plus.
• Strong communication and leadership skills.
• Ability to build trust with customers and referral partners.

Responsibilities

• Develop and grow the mitigation division from the ground up.
• Create workflows, operational systems, production standards.
• Support hiring and training as the team grows.
• Respond to water, fire, mold, and storm damage losses.
• Coordinate mitigation services including extraction, demolition, drying setup, and cleanup.
• Monitor project progress and communicate with customers.
• Ensure accurate job documentation, photos, and reporting.
• Build relationships with plumbers, HVAC contractors, property managers, insurance agents, and referral partners.
• Track lead activity and support division growth initiatives.

Skills

Leadership

Communication

Project management

Restoration

Xactimate

Driver's license

Organization

Job description

ServiceMaster Restore - Crofton is seeking a Mitigation Project Manager to build and lead our mitigation division. The role begins hands-on with field work and evolves into leadership as the team scales, focusing on creating systems, managing projects, and driving business growth.

You will lead field operations, manage site inspections and moisture mapping, coordinate services, and maintain client communications to ensure quality outcomes.