Mitigation Project Leader — Restoration & Recovery

Insurcomm Restoration; Jacksonville (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Performance-based bonus

Health, dental, and vision coverage

401(k) with company match

Generous PTO and 9 paid holidays

Company vehicle

Technology stipend

Company gear and branded merch

Ongoing training and certification

Job summary

Insurcomm Restoration is seeking a Mitigation Project Manager to take ownership of emergency restoration projects for families and businesses affected by fire, water, mold, wind, and storms. You will lead the entire lifecycle from inspection to final walkthrough, secure scopes, manage budgets, and ensure work meets company standards while delivering on time and within budget.

This field-based, full-time role offers a competitive compensation package, opportunities for certification, and a

Qualifications

• Strong experience in restoration, mitigation, or related construction field.
• Ability to scope losses and write accurate estimates.
• Strong understanding of insurance restoration processes.
• Demonstrated leadership and project management experience.
• Strong communication, negotiation, and organizational skills.
• Ability to multitask and manage multiple active projects.
• Willingness to participate in On-Call rotation
• Acceptable driving record
• Proficiency with job management software and Microsoft Teams
• Team-oriented mindset with a positive, solution-focused attitude

Responsibilities

• Inspect losses and determine accurate scopes of mitigation services and associated costs.
• Prepare detailed and profitable estimates for fire, water, wind, vandalism, and related restoration losses.
• Manage approximately $1M+ in annual project volume.
• Reach agreement with insurance adjusters and/or clients on scope and pricing.
• Clearly define project expectations, including scope inclusions/exclusions and finished results.
• Obtain signed contracts and close restoration-related sales.
• Develop production budgets and pre-plan jobs for efficient execution.
• Coordinate daily production needs with the Project Coordinator.
• Relay scope of work to Crew Chiefs and Technicians and remain available for field support.
• Oversee all production on assigned projects to ensure quality control and scope completion
• Conduct final walkthroughs with Crew Chiefs to ensure client satisfaction
• Complete change orders, supplemental billings, and open item billings as needed
• Assist with collections and support accounts receivable processes
• Accurately track equipment and materials used on jobs
• Analyze project profitability upon completion to assess estimate accuracy
• Maintain weekly estimates-in-progress reporting
• Attend weekly update meetings with A/R and management
• Ensure daily documentation within PSA, including detailed file notes
• Follow all company policies and job workflow procedures
• Provide oversight, accountability, and coaching to Restoration Technicians
• Assist in recruiting and developing mitigation personnel

Skills

Project management

Leadership

Mitigation restoration

Negotiation

Communication

Budgeting

Multitasking

Team coaching

Field-based operations

Education

IICRC Water (WRT) certification

ASD certification

Tools

Xactimate

Job description

Insurcomm Restoration is seeking a Mitigation Project Manager to take ownership of emergency restoration projects for families and businesses affected by fire, water, mold, wind, and storms. You will lead the entire lifecycle from inspection to final walkthrough, secure scopes, manage budgets, and ensure work meets company standards while delivering on time and within budget.

This field-based, full-time role offers a competitive compensation package, opportunities for certification, and a