Mitigation Project Lead: Water & Fire Restoration

ServiceMaster by Haven Restoration Group; Spartanburg (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

ServiceMaster Restore in Spartanburg, SC is seeking an experienced Mitigation Project Manager to lead water, fire, mold, and emergency-service operations in the Spartanburg area. This hands-on leadership role requires organizing, directing, and mentoring a mitigation team while maintaining accurate documentation and delivering exceptional customer experience.

You will own projects from scope through completion, manage costs, coordinate with customers and adjusters, and drive department

Qualifications

• Experience in water mitigation, fire and smoke restoration, mold remediation, or disaster recovery.
• Proven record managing employees, schedules, and multiple active projects.
• Strong understanding of mitigation scopes, drying documentation, job costs, and project profitability.

Responsibilities

• Own mitigation projects from initial response through completion, including scopes, production plans, schedules, labor, equipment, documentation, and job costs.
• Lead, train, and hold the mitigation team accountable for productivity, quality, safety, documentation, and customer service.
• Ensure projects are properly scoped, documented, monitored, and completed according to company and IICRC standards.
• Inspect work at key stages and require corrections before equipment removal, project completion, or billing.
• Keep customers, adjusters, property managers, referral partners, and internal teams informed about timelines, changes, and concerns.

Skills

Leadership

Project management

Communication

Problem-solving

Team training

Education

IICRC certifications

Tools

Restoration software

Estimating software

Project costing

Job description

ServiceMaster Restore in Spartanburg, SC is seeking an experienced Mitigation Project Manager to lead water, fire, mold, and emergency-service operations in the Spartanburg area. This hands-on leadership role requires organizing, directing, and mentoring a mitigation team while maintaining accurate documentation and delivering exceptional customer experience.

You will own projects from scope through completion, manage costs, coordinate with customers and adjusters, and drive department