Mitigation Project Manager

Servicemaster Rrh; Spartanburg (SC); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Health insurance

Dental insurance

Vision insurance

401(k)

Company vehicle

Training & development

Job summary

ServiceMaster Restore in Spartanburg, SC is looking for an experienced Mitigation Project Manager to lead water, fire, mold, and emergency-service operations. This hands‑on leadership role requires managing people, multiple active projects, and accurate documentation to ensure profitability and excellent customer experiences.

You will oversee scopes, plans, schedules, and job costs, train the mitigation team, and coordinate with customers, adjusters, and internal departments.

Qualifications

• Experience in water mitigation, fire and smoke restoration, mold remediation, or disaster recovery.
• Proven track record managing employees, schedules, and multiple projects.
• Strong understanding of scopes, drying documentation, job costs, and profitability.
• Leadership, organization, accountability, decision-making, and problem-solving skills.
• Clear, professional communication with customers, adjusters, managers, vendors, and teams.
• IICRC certifications, restoration-management software experience, and estimating experience preferred.

Responsibilities

• Own mitigation projects from initial response through completion, including scopes and costs.
• Lead, train, and hold the team accountable for productivity, quality, safety, and service.
• Ensure projects are properly scoped, documented, monitored, and completed to standards.
• Inspect work at key stages and ensure readiness for billing and handover.
• Keep customers and partners informed about timelines and changes.
• Recruit, onboard, and develop mitigation team members.
• Coordinate emergency-response coverage and staffing planning.

Skills

Leadership

Project management

Budgeting

Communication

Staff supervision

Tools

Restoration software

Job description

Replies within 24 hours

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Mitigation Project Manager

Full Time

• Spartanburg, SC
• Competitive Salary + Performance Bonus + Benefits

At ServiceMaster Restore, we don’t just restore properties. We help restore homes, businesses, and peace of mind. As a trusted leader in disaster restoration, we respond when property owners need us most.

We are seeking an experienced Mitigation Project Manager to lead our water, fire, mold, structural cleaning, and emergency-service operations in the Spartanburg area. This is a hands‑on leadership role for an organized, accountable professional who can manage people, oversee multiple active projects, maintain accurate documentation, deliver an excellent customer experience, and drive department profitability.

What You’ll Do

• Own mitigation projects from initial response through completion, including scopes, production plans, schedules, labor, equipment, documentation, and job costs
• Lead, train, and hold the mitigation team accountable for productivity, quality, safety, documentation, and customer service
• Ensure projects are properly scoped, documented, monitored, and completed according to company and IICRC standards
• Inspect work at key stages and require corrections before equipment removal, project completion, or billing
• Keep customers, adjusters, property managers, referral partners, and internal teams informed about timelines, changes, and concerns
• Manage job costs against budget, document scope changes, and ensure files are complete and ready for estimating and billing
• Recruit, onboard, coach, and develop mitigation team members
• Coordinate emergency-response coverage and ensure the department is properly staffed, equipped, and prepared

What We’re Looking For

• Experience in water mitigation, fire and smoke restoration, mold remediation, structural drying, or disaster recovery
• Proven record managing employees, schedules, and multiple active projects
• Strong understanding of mitigation scopes, drying documentation, job costs, and project profitability
• Strong leadership, organization, accountability, decision-making, and problem-solving skills
• Clear, professional communication with customers, adjusters, property managers, vendors, and internal teams
• Comfortable working in a fast-paced, deadline-driven emergency-services environment
• IICRC certifications, restoration-management software experience, and estimating experience are strongly preferred

What We Offer

• Competitive salary with performance-based bonus
• Health, dental, and vision insurance
• 401(k), paid time off, and paid holidays
• Company vehicle, free uniforms, and ongoing training
• Room to grow within a nationally recognized restoration brand

Work Environment

• Mix of office and jobsite work with regular travel throughout the Spartanburg Market
• Flexible schedule and participation in after-hours emergency response when restoration needs arise
• Ability to lift and move up to 50 lbs and safely work in active residential and commercial job sites required

Compensation: $75,000.00 - $85,000.00 per year

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.