Mitigation Project Lead, Water & Fire Restoration

SERVPRO®️ Team JRF; Manchester (NH); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO Team JRF in Manchester, NH is seeking an experienced Mitigation Project Manager to lead water, fire, smoke, and mold mitigation projects from emergency response through dry out, documentation, and final billing support.

The role requires 3+ years in mitigation, proficiency with Xactimate, and the ability to manage multiple jobs while coordinating crews and vendors. A company car and performance-based bonuses complement a comprehensive benefits package.

Qualifications

• 3+ years of recent water mitigation, fire mitigation, or property restoration experience.
• Experience running mitigation jobs from start to finish.
• Proficiency with Xactimate for mitigation estimating and sketching.
• Ability to manage multiple active jobs and keep crews organized.
• Working knowledge of drying, demolition, containment, decontamination, and mitigation best practices.
• Experience communicating with insurance adjusters and third-party administrators.
• Strong written and verbal communication skills.
• Comfort using job management software, email, mobile apps, photos, and spreadsheets.
• Valid driver’s license and ability to meet driving standards.
• Willingness to participate in after-hours/on-call rotation.

Responsibilities

• Respond to water, fire, smoke, and mold losses and lead mitigation projects.
• Inspect sites, determine scope, and create mitigation plans.
• Build drying, containment, and demolition plans and layouts.
• Write and update mitigation estimates and sketches using Xactimate and SERVPRO systems.
• Communicate with homeowners, property managers, and insurers.
• Schedule, coordinate, and lead mitigation crews and vendors.
• Monitor progress, moisture readings, and job profitability.
• Maintain complete job documentation and required forms.
• Manage estimate updates and documentation for billing.
• Deliver a five-star service experience and set clear expectations.

Skills

Water mitigation

Fire mitigation

Xactimate

Project management

Communication

Tools

Xactimate

SERVPRO systems

Job description

SERVPRO Team JRF in Manchester, NH is seeking an experienced Mitigation Project Manager to lead water, fire, smoke, and mold mitigation projects from emergency response through dry out, documentation, and final billing support.

The role requires 3+ years in mitigation, proficiency with Xactimate, and the ability to manage multiple jobs while coordinating crews and vendors. A company car and performance-based bonuses complement a comprehensive benefits package.