Mitigation Project Lead — Disaster Restoration (Bonus)

ServiceMaster Restore; Spartanburg (SC); Hybride; USD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

401(k)

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Résumé du poste

ServiceMaster Restore in Spartanburg, SC is seeking an experienced Mitigation Project Manager to lead water, fire, mold and emergency-service operations in the Spartanburg area.

This is a hands-on leadership role for an organized, accountable professional who can manage people, oversee multiple active projects, maintain accurate documentation, deliver an excellent customer experience, and drive department profitability.

Qualifications

• Experience leading mitigation teams in water, fire, mold or disaster recovery.
• Proven ability to manage schedules, costs and multiple active projects.
• Strong communication with customers, adjusters and internal teams.

Responsabilités

• Own mitigation projects from initial response through completion, including scopes, production plans, schedules, labor, equipment, documentation, and job costs.
• Lead, train, and hold the mitigation team accountable for productivity, quality, safety, documentation, and customer service.
• Ensure projects are properly scoped, documented, monitored, and completed according to company and IICRC standards.
• Inspect work at key stages and require corrections before equipment removal, project completion, or billing.
• Keep customers, adjusters, property managers, referral partners, and internal teams informed about timelines, changes, and concerns.
• Manage job costs against budget, document scope changes, and ensure files are complete and ready for estimating and billing.
• Recruit, onboard, coach, and develop mitigation team members.
• Coordinate emergency-response coverage and ensure the department is properly staffed, equipped, and prepared.

Connaissances

Leadership

Project management

Customer service

Budget management

Documentation

Team training

Emergency services

Outils

IICRC standards

MS Office/CRM

Description du poste

ServiceMaster Restore in Spartanburg, SC is seeking an experienced Mitigation Project Manager to lead water, fire, mold and emergency-service operations in the Spartanburg area.

This is a hands-on leadership role for an organized, accountable professional who can manage people, oversee multiple active projects, maintain accurate documentation, deliver an excellent customer experience, and drive department profitability.