Mitigation First Responder – On-Site Restoration Sales

Restoration 1 of Austin; Austin (TX); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Company car

Competitive salary

Dental insurance

Job summary

Restoration 1 of Austin is seeking a Mitigation Field Sales Representative to connect with homeowners and business owners during urgent situations, guiding them toward restoring their property to its pre-loss condition.

You will respond to warm leads, meet on-site, and educate clients on water and fire damage mitigation, mold remediation, and reconstruction services, while handling financing and insurance processes with empathy.

Qualifications

• Proven sales success in restoration/construction/insurance/plumbing/HVAC preferred but not required.
• Strong communication, negotiation and empathy; build trust quickly in high-stress situations.
• Comfort working in homes, crawlspaces, attics, and outdoor job sites.
• Tech-savvy; use mobile devices, moisture meters, and electronic documentation tools.

Responsibilities

• Respond to qualified leads from referrals, partners, and inbound inquiries.
• Meet property owners on-site; assess needs and present tailored solutions.
• Educate clients on Restoration 1’s services: water mitigation, fire & smoke remediation, mold remediation, biohazard & trauma cleanup, reconstruction.
• Guide clients through financing/payment options and insurance processes.
• Collaborate with operations teams to ensure a seamless handoff and excellent customer experience.
• Track client interactions and proposals using our CRM.
• Consistently meet and exceed sales goals while supporting business growth in the Greater Austin area.

Skills

Sales experience

Communication

Empathy

Negotiation

Tools

CRM software

Moisture meters

Mobile devices

Job description

Restoration 1 of Austin is seeking a Mitigation Field Sales Representative to connect with homeowners and business owners during urgent situations, guiding them toward restoring their property to its pre-loss condition.

You will respond to warm leads, meet on-site, and educate clients on water and fire damage mitigation, mold remediation, and reconstruction services, while handling financing and insurance processes with empathy.