Mitigation Field Lead - Water & Fire Restoration

Bosun; San Marcos (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Employer-subsidized health and dental

Vision insurance

Six paid holidays

Paid time off

401(k) eligibility

Company-provided phone, tablet, and l…

Company vehicle

Job summary

Bosun in San Marcos, CA seeks a Mitigation Field Supervisor to lead 2–3 technicians in daily field operations and to assess losses, scope work, and communicate plans in the field.

The role emphasizes practical restoration knowledge, organization, empathy for homeowners, and the ability to balance urgency with quality. You will participate in emergency response, field documentation, and customer communication, with growth opportunities including a salary-plus-bonus path.

Qualifications

• Minimum 5+ years of hands-on supervisory experience in water damage mitigation or property restoration.
• Demonstrated experience leading or supervising field technicians.
• Ability to independently assess water damage, develop scopes of work, and direct technicians through the mitigation process.
• Active IICRC Water Restoration Technician (WRT) certification.
• Strong understanding of water extraction, structural drying, moisture monitoring, and mitigation procedures.
• Experience maintaining accurate job documentation, including photos, moisture readings, notes, and job progress.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Ability to prioritize multiple jobs and respond effectively to changing demands.
• Excellent communication and customer service skills, particularly when working with homeowners experiencing property damage.
• Willingness to work hands-on in the field and participate in the on-call rotation.
• Comfortable using technology, mobile devices, and restoration management software.
• Valid driver's license and ability to meet company driving requirements.

Responsibilities

• Respond to residential and commercial water damage emergencies and assess affected areas.
• Independently evaluate losses, identify mitigation needs, and develop accurate, timely scopes of work.
• Clearly communicate job scopes, priorities, and expectations to field technicians.
• Oversee water extraction, demolition, structural drying, equipment placement, and other mitigation activities.
• Ensure jobs are scoped promptly so work can begin efficiently and information can move quickly to estimating.
• Monitor job progress, moisture readings, drying goals, and overall project completion.
• Assist directly with mitigation work when needed to support the team.
• Identify potential challenges early and proactively communicate solutions.
• Maintain clean, organized, safe, and professional jobsites.

Skills

Team leadership

Field supervision

Communication

Customer service

Documentation

Tools

DASH

RMS

MICA

Xactimate

Job description

Bosun in San Marcos, CA seeks a Mitigation Field Supervisor to lead 2–3 technicians in daily field operations and to assess losses, scope work, and communicate plans in the field.

The role emphasizes practical restoration knowledge, organization, empathy for homeowners, and the ability to balance urgency with quality. You will participate in emergency response, field documentation, and customer communication, with growth opportunities including a salary-plus-bonus path.