Water & Fire Mitigation Lead — On-Call Supervisor

ServiceMaster Restore®; Crofton (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

ServiceMaster Restore is seeking an experienced Water & Fire Mitigation Supervisor to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards. The role requires hands-on leadership, attention to moisture management, and commitment to safety and quality.

You will manage daily jobsite operations, coordinate with project management, and mentor technicians while ensuring compliance and accurate documentation using restoration software.

Qualifications

• 3–5+ years of experience in restoration, mitigation, or disaster recovery.
• Demonstrated leadership or crew lead experience.
• Valid driver’s license with acceptable driving record.
• Ability to lift 50+ lbs and work in physically demanding environments.
• Availability for emergency response and on-call rotation.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and related remediation projects
• Direct daily jobsite operations for technicians and subcontractors
• Perform moisture inspections, moisture mapping, and psychrometric calculations
• Determine drying, cleaning, containment, and deodorization strategies in coordination with Project Management
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment
• Oversee controlled demolition and removal per approved scope
• Enforce PPE usage, containment, and cross-contamination control
• Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
• Document moisture readings, equipment placement, job progress, and photos using restoration software
• Communicate professionally with customers, adjusters, and internal teams
• Train, mentor, and evaluate technicians at all skill levels

Skills

Leadership

IICRC alignment

Drying science

Moisture mapping

Psychrometrics

Equipment setup

Tools

Restoration software

Job management software

Job description

ServiceMaster Restore is seeking an experienced Water & Fire Mitigation Supervisor to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards. The role requires hands-on leadership, attention to moisture management, and commitment to safety and quality.

You will manage daily jobsite operations, coordinate with project management, and mentor technicians while ensuring compliance and accurate documentation using restoration software.