Mitigation Dispatch Coordinator (Office-Based)

Quality Restoration Careers; Springville (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Quality Restoration Careers is seeking a detail-oriented Mitigation Team Dispatcher in Springville, UT. This office-based role focuses on scheduling, coordination, and delivering timely service outcomes for the mitigation team.

You will manage daily workloads, confirm customer details, track progress, and maintain accurate documentation while providing responsive, courteous service to clients and internal teams.

Qualifications

• High school diploma or equivalent; further education a plus.
• 1+ year experience in dispatching, scheduling or coordination.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent verbal and written communication with customers.
• Detail-oriented with accurate documentation and scheduling.

Responsibilities

• Coordinate dispatching for the mitigation team by scheduling appointments and daily workloads.
• Communicate with customers to confirm arrival times and gather job details.
• Track job status updates and ensure information is current for internal teams.
• Organize office workflows to support efficient dispatching and timely service.
• Document dispatch notes and job information to support continuity of service.
• Monitor priorities and adjust scheduling as changes occur.
• Collaborate with team to resolve scheduling conflicts and keep operations moving.
• Provide responsive customer service through professional communication.
• Relay updates quickly and accurately to the team.

Skills

Dispatching

Scheduling

Customer service

Communication

Organization

Attention to detail

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Scheduling systems

Office software

Job description

Quality Restoration Careers is seeking a detail-oriented Mitigation Team Dispatcher in Springville, UT. This office-based role focuses on scheduling, coordination, and delivering timely service outcomes for the mitigation team.

You will manage daily workloads, confirm customer details, track progress, and maintain accurate documentation while providing responsive, courteous service to clients and internal teams.