MISSION SUPPORT ASSISTANT

Customs and Border Protection; Bellingham (WA); On-site; USD 51,000 - 74,000; Full time

Job summary

Customs and Border Protection in Washington state is seeking a Mission Support Assistant to provide clerical, administrative, and mission support for U.S. Border Patrol sector operations in the Blaine/Bellingham area.

Duties include greeting visitors, answering phones, scheduling, and records management. The role supports personnel/payroll, budget, travel, logistics, reporting, and customer service, with opportunities for process improvement.

Responsibilities

• Providing customer service by greeting visitors, answering phones, directing calls, processing mail, maintaining calendars, and responding to routine inquiries.
• Assisting higher-graded staff and managers with personnel/payroll processing, budget, travel, workers' compensation, logistics, and administrative program support.
• Analyzing and improving internal administrative processes, workflow, reporting systems, and tracking systems.

Job description

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Blaine Sector: Bellingham Station in Ferndale, WA Law Enforcement Operational Programs in Bellingham, WA Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

This announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first. In this position, you will provide clerical, administrative, and mission support assistance for U.S. Border Patrol sector or station operations, including support for personnel/payroll, budget, travel, workers' compensation, logistics, records, reporting, and customer service functions.

Your work directly supports CBP and USBP mission operations by helping ensure accurate, reliable, and timely administrative support for day-to-day sector and agency functions. This position starts at a salary of $51,037.00 (GS-6, Step 1) to $73,731.00 (GS-7, Step 10) with promotion potential to $73,731.00 (GS-7, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area.

If you do not see your geographic area listed, select the \"Rest of United States\" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. As a Mission Support Assistant, you will be responsible for providing clerical, administrative, and technical support to help carry out U.S. Border Patrol mission support functions.

Typical duties will include: Providing customer service by greeting visitors, answering phones, directing calls, processing mail, maintaining calendars, and responding to routine inquiries. Assisting higher-graded staff and managers with personnel/payroll processing, budget, travel, workers' compensation, logistics, and administrative program support. Analyzing and improving internal administrative processes, workflow, reporting systems, and tracking systems.

Coordinating property management activities, space utilization, annual inventory, documentation, reports, and files. Preparing workload and productivity reports, compiling data, identifying process improvements, supporting records management, and assisting users with basic software, hardware, and automation issues.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $51037 – $73731/yr.

What is the application deadline?

Applications close on 2026-10-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government