Mission Support Admin & Operations Specialist

U.S. Customs and Border Protection; Bellingham (WA); On-site; USD 51,000 - 74,000; Full time

Job summary

U.S. Customs and Border Protection in Ferndale, WA (Bellingham Station) is seeking a Mission Support Assistant to provide clerical, administrative, and customer service support for CBP operations.

The role begins at GS-6/7 with salary range $51,037 to $73,731 and offers growth potential within the agency. Responsibilities include greeting visitors, answering phones, processing mail, maintaining calendars, and supporting personnel/payroll, budget, travel, and logistics.

Qualifications

• 1 year of specialized experience at GS-06 level or equivalent performing duties such as supporting office functions (personnel, logistics, budget, travel, payroll) and preparing routine documents.
• 1 year of specialized experience at GS-07 level or equivalent performing duties such as applying administrative procedures, preparing materials, and analyzing information to improve processes.

Responsibilities

• Greeting visitors, answering phones, directing calls, processing mail, and maintaining calendars.
• Assisting with personnel/payroll processing, budget, travel, workers' compensation, logistics, and records management.
• Analyzing and improving internal administrative processes, workflow, and reporting systems.
• Coordinating property management activities, space utilization, inventory, documentation, and files.
• Preparing workload and productivity reports and assisting users with basic software/hardware issues.

Skills

Clerical experience

Customer service

Office software

Communication

Tools

Microsoft Office

Job description

U.S. Customs and Border Protection in Ferndale, WA (Bellingham Station) is seeking a Mission Support Assistant to provide clerical, administrative, and customer service support for CBP operations.

The role begins at GS-6/7 with salary range $51,037 to $73,731 and offers growth potential within the agency. Responsibilities include greeting visitors, answering phones, processing mail, maintaining calendars, and supporting personnel/payroll, budget, travel, and logistics.