Mission Services Leader: Workforce Development & Impact

Marion Goodwill Industries Inc; Marion (OH); On-site; USD 40,000 - 54,000; Full time

Job summary

Marion Goodwill Industries Inc in Marion, OH is seeking a Mission Services Manager to lead workforce development programs within our Education and Training Center.

You'll supervise program operations, build partnerships with community organizations, and drive funding initiatives to expand impact, outcomes, and compliance with CARF standards. This role combines leadership, data management, and staff development to help people overcome barriers and gain employment.

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• Experience in workforce development, human services, or program management.
• Leadership experience with coaching and developing others.
• Strong relationship-building with community partners.
• Excellent verbal, written and presentation skills.
• Strong organizational skills with attention to detail.
• Ability to work independently while collaborating with a team.
• Valid driver's license and acceptable driving record.

Responsibilities

• Lead and support workforce development programs and services.
• Coach, develop, and hold team members accountable to program expectations.
• Monitor program outcomes and develop action plans when benchmarks aren’t achieved.
• Ensure programs remain compliant with policies, procedures, documentation, and funding requirements.
• Maintain accurate program data, records, reports, and participant documentation.
• Build and strengthen relationships with community organizations, employers, funding partners, and stakeholders.
• Identify community workforce needs and opportunities for new or expanded programs.
• Develop and maintain funding relationships and assist with grant research and applications.
• Support program evaluation and implement process improvements.
• Coordinate program schedules, services, and workloads.
• Support CARF standards, action plans, and ongoing compliance.
• Develop training materials and facilitate learning opportunities.
• Provide guidance and support to program participants as needed.
• Protect confidential participant and program information.
• Represent Goodwill at community meetings, conferences, trainings, and professional events.

Skills

Leadership

Relationship-building

Communication

Organization

Independent worker

Education

Bachelor's degree or equivalent

Job description

Marion Goodwill Industries Inc in Marion, OH is seeking a Mission Services Manager to lead workforce development programs within our Education and Training Center.

You'll supervise program operations, build partnerships with community organizations, and drive funding initiatives to expand impact, outcomes, and compliance with CARF standards. This role combines leadership, data management, and staff development to help people overcome barriers and gain employment.