Mission Services Center Manager

Apex Bridge Talent Group; Panama City (FL); On-site; USD 60,000 - 90,000; Part time

Job summary

THE CLIENT seeks a Mission Services Center Manager to oversee workforce development programs and community support operations within its Education and Training Center. You will lead staff, coordinate service delivery, and ensure compliance with funding requirements and CARF standards.

The role requires 1–2+ years of supervisory experience in related fields, a Bachelor’s degree, and strong data-tracking ability. A valid driver’s license and background check are required.

Qualifications

• Bachelor's degree or equivalent in a related field is highly preferred.
• 1–2+ years of supervisory or leadership experience in job training, case management, or workforce development.
• Valid state driver’s license with acceptable driving history and ability to pass background checks.
• High diplomacy, empathy, and tact when assisting individuals facing barriers to employment.
• Experience tracking data in payroll/HR databases and client tracking systems.

Responsibilities

• Oversee workforce development programs and services within the regional Education Center.
• Supervise instructors, job developers, and case specialists; monitor program benchmarks.
• Ensure compliance with state and federal funding requirements and CARF standards.
• Build and sustain relationships with local businesses, chambers, and social service agencies for referrals and funding.
• Maintain accurate, secure participant records and generate timely program reports.
• Assist with grant research and development to scale community programs.

Skills

Staff supervision

Data tracking

Community partnerships

Compliance awareness

Education

Bachelor's degree or equivalent in human services, social work, business administration, education

Tools

ADP

Client tracking systems

Presentation tools

Job description

Business Title: Mission Services Center Manager

Job Type: Contract

Description:

• A THE CLIENT Mission Services Center Manager oversees workforce development programs, training classes, and community support operations inside a THE CLIENT Education and Training Center.
• The Mission Services Manager leads, develops, and monitors workforce development programs and services within a regional THE CLIENT Education and Training Center. This role combines staff supervision, case data tracking, community partnership building, and compliance management to help community members overcome barriers to employment and achieve self-sufficiency.
• Program Oversight: Coordinate schedules, workloads, and service delivery workflows across educational and vocation-readiness programs.
• Team Supervision: Recruit, train, coach, and hold instructors, job developers, and case specialists accountable to program benchmarks and expectations.
• Compliance & Accreditation: Monitor documentation to ensure strict adherence to state and federal funding requirements, internal policies, and CARF (Commission on Accreditation of Rehabilitation Facilities) standards.
• Stakeholder Management: Build and sustain strategic relationships with local businesses, chambers of commerce, social service agencies, and funding partners to create a strong client referral and job placement base.
• Data Management: Utilize program databases (such as CRM or client tracking software) to maintain accurate, secure, and confidential records, generating timely reports to track target participant outcomes.
• Funding & Development: Assist with grant research, application processes, and the growth of local funding relationships to scale community programmatic reach.

Required Education & Background:

• Degree: Bachelor's degree in human services, social work, business administration, education, or a closely related field is highly preferred (or equivalent professional experience).
• Experience: Minimum of 1–2+ years of supervisory or leadership experience alongside full-time work in job training, case management, or workforce development.
• Vetting: Valid state driver’s license with an acceptable driving history, proof of insurance, and the ability to pass a mandatory criminal background check and screening process.
• Interpersonal Skills: High diplomacy, empathy, and tact when motivating and interacting with individuals facing deep social, economic, or developmental barriers to employment.
• Systems Proficiency: Demonstrated comfort tracking data in payroll/HR databases (like ADP), client tracking systems, and presentation or workspace tools.