Mission-Driven Merchandise Processing Supervisor

tsainternal; Walled Lake (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Walled Lake, MI is seeking a Merchandise Processing Supervisor to oversee daily production and staff, ensuring quality control and efficient workflows to meet goals and deliver a great shopping experience.

You will lead a team, train new teammates, track production metrics, manage inventory, and coordinate supply needs with a focus on accuracy, safety, and customer satisfaction.

Qualifications

• Must have strong English communication skills.
• Experience following and giving direction.
• Basic math skills for daily transactions.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes
• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage
• Seek ways to improve donor and shopper experiences
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management

Skills

Strong English communication

Basic math skills

Payroll systems familiarity

Computer proficiency

Leadership/direction

Team coordination

Education

High School Diploma or GED

Job description

The Salvation Army Thrift Store in Walled Lake, MI is seeking a Merchandise Processing Supervisor to oversee daily production and staff, ensuring quality control and efficient workflows to meet goals and deliver a great shopping experience.

You will lead a team, train new teammates, track production metrics, manage inventory, and coordinate supply needs with a focus on accuracy, safety, and customer satisfaction.