Mission-Driven Customer Service Leader

Serenity Healthcare; Parker (CO); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

90% medical, dental, and vision coverage

401(k) plan

10 PTO days (15 after the first year)

10 paid holidays

Job summary

Serenity Healthcare in Parker, Colorado is seeking a Customer Service Lead committed to providing exceptional service. In this role, you will help individuals navigate their personal journeys, offering guidance and support while fostering a culture of trust within your team.

The ideal candidate will have extensive customer service experience and leadership skills, along with the ability to make a meaningful impact on others' lives. Join us and enjoy great benefits, career growth opportunities, and a fulfilling work environment.

Qualifications

• 3+ years of full-time customer service experience, ideally including leadership roles.
• Calm and effective under pressure.
• Experience in fast-paced, people-focused roles is a plus.

Responsibilities

• Build strong, supportive relationships with individuals.
• Educate and guide them to take the next steps toward their goals.
• Model excellent service and communication for your team.
• Be adaptable and support the team in various roles.

Skills

Customer service experience

Leadership or motivational skills

Excellent communication

Problem-solving skills

Emotional intelligence

Adaptability

Education

High School Diploma or GED

Job description

Serenity Healthcare in Parker, Colorado is seeking a Customer Service Lead committed to providing exceptional service. In this role, you will help individuals navigate their personal journeys, offering guidance and support while fostering a culture of trust within your team.

The ideal candidate will have extensive customer service experience and leadership skills, along with the ability to make a meaningful impact on others' lives. Join us and enjoy great benefits, career growth opportunities, and a fulfilling work environment.