Mission-Driven Customer Service Leader

Serenity Healthcare; Lakewood (CO); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

90% coverage for medical, dental, and vision

401(k) plan

10 PTO days (15 after your first year)

10 paid holidays

Job summary

Serenity Healthcare is seeking a Customer Service Lead to help individuals on their personal journeys. In this role, you will guide and support clients while fostering a culture of exceptional service within your team.

Ideal candidates will have a high school diploma and over three years of customer service experience, with strong leadership and communication skills. The position offers competitive pay at $60,000 annually along with excellent benefits and opportunities for career growth.

Qualifications

• 3+ years of full-time customer service experience, ideally in leadership roles.
• Ability to remain calm and effective under pressure.
• Experience in fast-paced, people-focused roles is a strong plus.

Responsibilities

• Build strong, supportive relationships with individuals beginning their journey.
• Educate and guide them to take the next steps toward their goals.
• Model excellent service and communication for your team.

Skills

Leadership skills

Excellent communication

Emotional intelligence

Problem-solving

Education

High School Diploma or GED

Job description

Serenity Healthcare is seeking a Customer Service Lead to help individuals on their personal journeys. In this role, you will guide and support clients while fostering a culture of exceptional service within your team.

Ideal candidates will have a high school diploma and over three years of customer service experience, with strong leadership and communication skills. The position offers competitive pay at $60,000 annually along with excellent benefits and opportunities for career growth.