Mission-Driven Care Management Admin

CHSGa; Rome (GA); On-site; USD 36,000 - 42,000; Full time

Job summary

NextStep Care in the United States is seeking an administrative assistant to perform clerical duties and support Care Management Services.

You will handle mail, faxes, scheduling, meeting minutes, and provide reception, coordinating with leadership and staff. Strong computer skills and discretion with confidential information are required to ensure smooth operations and responsive service.

Qualifications

• High School Diploma or GED equivalent.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Access, Outlook).
• Ability to maintain customer confidentiality.
• Ability to react effectively and calmly in emergencies.

Responsibilities

• Performs administrative duties such as typing memos, correspondence, reports, and other documents as directed by supervisor as well as copies, sorts/distributes mail, and performs calculations as needed.
• Sends, receives, and distributes faxes and emails as appropriate.
• Mails materials using various methods and services as directed.
• Runs local errands including trips to the post office and local businesses for the occasional purchase of supplies.
• Print, distributes and makes revisions to forms or other documents as directed.
• Assists with processing job applications which includes references checks, background checks, licensure/registration verification etc., as necessary.
• Assists with event planning including travel arrangements and reservations for staff as requested.
• Assists with the production of the organization’s newsletter by compiling information and articles submitted by others.
• Creates and maintains monthly calendar, meeting agendas and action plans and distribute as directed by supervisor.
• Provides administrative support to the leadership team as directed by the Administrator of Care Management Services.
• Assists in administrative studies and/or projects as assigned.
• Orders supplies as needed. Includes but not limited to office supplies, toiletries, refreshments and community education supplies.
• Performs daily upkeep of office machines, including changing cartridges and stocking with paper and requests and coordinates repairs for office equipment as necessary
• Provides reception service (information, beverages, and assistance) to visitors, sales representatives, etc.
• Courteously and professionally answers and redirects all incoming calls.
• Maintains filing system in an efficient and organized manner.
• Maintains and distributes staff contact information.
• Ensures timely notification of upcoming project and assignment due dates for leadership team.
• Records minutes of staff and other meetings as directed by supervisor.
• Reports corporate compliance concerns appropriately
• Reports work time and business expenses in accordance with organizational guidelines.
• Maintains work areas in an organized manner.
• Attends staff meetings, in-services seminars and workshops as directed by supervisor.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

Skills

Microsoft Office

Customer service

Multitasking

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Access

PowerPoint

Job description

NextStep Care in the United States is seeking an administrative assistant to perform clerical duties and support Care Management Services.

You will handle mail, faxes, scheduling, meeting minutes, and provide reception, coordinating with leadership and staff. Strong computer skills and discretion with confidential information are required to ensure smooth operations and responsive service.