Mission-Driven Administrative Support Specialist

Pathway Caring for Children; Canton (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Pathway Caring for Children seeks an Administrative Support Assistant to keep day-to-day operations running smoothly and deliver excellent service to clients, families, staff, board members, and visitors. The role supports mental health operations, board logistics, and donor relations with a professional, welcoming demeanor.

The ideal candidate has 2+ years of post-secondary education or 3+ years of equivalent experience, strong office skills, and proficiency in word processing, data entry,

Qualifications

• 2+ years post-secondary education or 3+ years equivalent work experience.
• Strong office and organizational skills.
• Proficiency in word processing and data entry.
• Excellent written and verbal communication abilities.

Responsibilities

• Greet clients, families, visitors, and callers and route inquiries.
• Answer phones and assist staff and guests in the office.
• Check in mental health clients and support appointment-related needs.
• Support scheduling, provider calendars, confirmations, and backfill.
• Provide administrative support to Mental Health team and Board of Directors.
• Assist Executive Director with scheduling, correspondence, documents, and projects.
• Record donations and prepare donor acknowledgment letters.

Skills

Organizational skills

Word processing & data entry

Verbal & written communication

Professional demeanor

Multitasking

Diversity sensitivity

Background screening compliance

Education

Post-secondary education or equivalent

Tools

Excel

Access

Job description

Pathway Caring for Children seeks an Administrative Support Assistant to keep day-to-day operations running smoothly and deliver excellent service to clients, families, staff, board members, and visitors. The role supports mental health operations, board logistics, and donor relations with a professional, welcoming demeanor.

The ideal candidate has 2+ years of post-secondary education or 3+ years of equivalent experience, strong office skills, and proficiency in word processing, data entry,