Mission-Critical Service Desk Administrator (TS/SCI)

gdit; Newington (VA); On-site; USD 98,000 - 132,000; Full time

Job summary

General Dynamics Information Technology (GDIT) is seeking a Service Desk System Administrator to support a Department of War (DoW) customer. This role offers the chance to contribute to national security while improving critical operations.

Based in Newington, VA, the position is onsite with a 40-hour week and requires TS/SCI clearance and 3+ years of related experience. You will work with incident response and knowledge bases to deliver customer-focused service.

Qualifications

• High School Diploma required.
• Minimum 3+ years of related IT experience.
• 8570-compliant (Security+) certification required.

Responsibilities

• Improve system performance and service delivery.
• Support DoW mission-critical operations.
• Create knowledge base, SOPs, and documentation.

Skills

Communication

Help Desk Support

Troubleshooting

Education

High School Diploma

Tools

Active Directory

VMware Horizon

KVM Configuration

Dell Wyse thin clients

ServiceNow

Job description

General Dynamics Information Technology (GDIT) is seeking a Service Desk System Administrator to support a Department of War (DoW) customer. This role offers the chance to contribute to national security while improving critical operations.

Based in Newington, VA, the position is onsite with a 40-hour week and requires TS/SCI clearance and 3+ years of related experience. You will work with incident response and knowledge bases to deliver customer-focused service.