Mission Critical Project Manager

Upchurch; United States; On-site; USD 90,000 - 125,000; Full time

Job summary

Upchurch is seeking a Critical Environments Service Project Manager to oversee planning, execution, and financial management of service projects for mission-critical data center infrastructure. You will be the primary contact for customers, internal teams, vendors, and stakeholders, guiding projects from kickoff to closeout.

In this role you will manage schedules, budgets, risk, and change orders in live operational environments, ensuring safety, reliability, and adherence to customer

Qualifications

• Strong project management skills applicable to mission-critical environments.
• Customer-facing experience with clients and stakeholders.
• Ability to manage projects in live operational data center environments with uptime and reliability requirements.

Responsibilities

• Plan, initiate, and manage service projects from kickoff through final closeout.
• Define scope, milestones, deliverables, resources, and execution strategies.
• Develop and maintain schedules aligned with maintenance windows and operational constraints.
• Lead execution within approved schedules, budgets, and quality expectations.
• Identify risks and issues and implement corrective actions to mitigate impact.
• Coordinate startup meetings and customer progress reviews.
• Ensure documentation reflects project status and commitments.

Skills

Project management

Customer-facing

Data center experience

Scheduling

Risk management

Vendor coordination

Job description

Company Overview

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support—helping clients maximize building performance, energy efficiency, and equipment lifespan.

Position Summary

The Critical Environments Service Project Manager is responsible for the planning, coordination, execution, financial management, and successful delivery of service projects supporting mission‑critical data center infrastructure. This position serves as the primary point of contact for customers, internal service teams, vendors, subcontractors, and stakeholders throughout the project lifecycle. The Service Project Manager owns project financial performance, customer communication, schedules, procurement activities, forecasting, change order management, and overall project execution while ensuring all work is performed safely and in accordance with customer requirements, company standards, and mission‑critical operational procedures. The ideal candidate possesses strong project management skills, customer‑facing experience, and the ability to successfully manage projects in live operational environments where uptime, reliability, and risk mitigation are essential.

Key Responsibilities

Project Planning & Execution

• Plan, initiate, and manage service projects from kickoff through final closeout.
• Define project scope, objectives, milestones, deliverables, resource requirements, and execution strategies.
• Develop and maintain project schedules that align with customer requirements, maintenance windows, and operational constraints.
• Lead project execution while ensuring work progresses within approved schedules, budgets, and quality expectations.
• Identify project risks, obstacles, and resource constraints and implement corrective actions to mitigate impact.
• Coordinate project startup meetings, internal planning sessions, and customer progress reviews.
• Ensure project documentation remains current and accurately reflects project status and commitments.

Mission-Critical Service and Construction Delivery

• Coordinate service and/or construction projects within live operational or under construction data center environments where uptime and reliability are critical.
• Support customer change-management processes, maintenance activities, equipment upgrades, retrofits, corrective maintenance, commissioning, and emergency service projects.
• Ensure all work is planned and executed in accordance with approved MOPs, SOPs, Commissioning scripts, permits, customer requirements, and site‑specific operational procedures.
• Facilitate outage planning and coordination with customers, service managers, technicians, and operational stakeholders.
• Maintain awareness of electrical and mechanical system redundancy configurations, equipment dependencies, and operational risk during project execution.