Mission Critical Project Manager

Upchurch; Mississippi; On-site; USD 90,000 - 120,000; Full time

Job summary

Upchurch is a rapidly growing building engineering company based in Horn Lake, MS, delivering mechanical, plumbing, HVAC, and electrical services across the southeastern United States.

The Critical Environments Service Project Manager will plan, coordinate, and deliver service projects for mission-critical data center infrastructure, owning schedules, budgets, procurement, forecasting, and change orders while ensuring safety and compliance.

Qualifications

• Experience leading service projects from kickoff through closeout.
• Ability to define scope, milestones, and deliverables.
• Strong scheduling, budgeting, and risk management skills.
• Experience coordinating with customers, service teams, and vendors.
• Commitment to safety and compliance with MOPs/SOPs.

Responsibilities

• Plan, initiate, and manage service projects from kickoff through final closeout.
• Define scope, milestones, and execution strategies.
• Develop and maintain schedules aligned with maintenance windows.
• Lead execution within budgets and quality expectations.
• Identify risks and implement corrective actions.
• Coordinate startup meetings and progress reviews.
• Ensure documentation reflects status and commitments.
• Coordinate service and construction in live data centers with uptime priorities.
• Support change-management, maintenance, upgrades, and commissioning.
• Ensure work follows approved SOPs, permits, and site procedures.
• Facilitate outage planning with stakeholders.
• Maintain awareness of system redundancy and risk.

Job description

Company Overview

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support—helping clients maximize building performance, energy efficiency, and equipment lifespan.

Position Summary

The Critical Environments Service Project Manager is responsible for the planning, coordination, execution, financial management, and successful delivery of service projects supporting mission‑critical data center infrastructure. This position serves as the primary point of contact for customers, internal service teams, vendors, subcontractors, and stakeholders throughout the project lifecycle. The Service Project Manager owns project financial performance, customer communication, schedules, procurement activities, forecasting, change order management, and overall project execution while ensuring all work is performed safely and in accordance with customer requirements, company standards, and mission‑critical operational procedures. The ideal candidate possesses strong project management skills, customer‑facing experience, and the ability to successfully manage projects in live operational environments where uptime, reliability, and risk mitigation are essential.

Key Responsibilities

Project Planning & Execution

• Plan, initiate, and manage service projects from kickoff through final closeout.
• Define project scope, objectives, milestones, deliverables, resource requirements, and execution strategies.
• Develop and maintain project schedules that align with customer requirements, maintenance windows, and operational constraints.
• Lead project execution while ensuring work progresses within approved schedules, budgets, and quality expectations.
• Identify project risks, obstacles, and resource constraints and implement corrective actions to mitigate impact.
• Coordinate project startup meetings, internal planning sessions, and customer progress reviews.
• Ensure project documentation remains current and accurately reflects project status and commitments.

Mission-Critical Service and Construction Delivery

• Coordinate service and/or construction projects within live operational or under construction data center environments where uptime and reliability are critical.
• Support customer change-management processes, maintenance activities, equipment upgrades, retrofits, corrective maintenance, commissioning, and emergency service projects.
• Ensure all work is planned and executed in accordance with approved MOPs, SOPs, Commissioning scripts, permits, customer requirements, and site‑specific operational procedures.
• Facilitate outage planning and coordination with customers, service managers, technicians, and operational stakeholders.
• Maintain awareness of electrical and mechanical system redundancy configurations, equipment dependencies, and operational risk during project execution.