Mining Field Service Engineer – Sorting Systems (Travel)

Tomra; Colorado; On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Annual performance bonus

Overtime 1.5x

Daily travel allowance

Health insurance options

Company credit card for businessTravel

Tools, workwear and safety equipment

Job summary

TOMRA Mining seeks a Field Service Engineer in Mining Service based in the Denver region to commission, maintain and troubleshoot sorting equipment at customer sites across North America.

The role involves extensive travel (150–180 days/year), on-site support, remote diagnostics, and training of customer personnel; you will collaborate with internal teams to ensure high equipment performance and customer satisfaction.

Qualifications

• Engineering qualification or trade with hands-on mechanical/electrical systems.
• Electrical qualification/trade would be highly advantageous.
• 3+ years in field service, maintenance and troubleshooting of complex equipment.
• Customer-focused with strong English communication; Spanish advantageous.

Responsibilities

• Install, commission, test, operate, maintain, repair, troubleshoot and upgrade sorting equipment.
• Develop and maintain strong customer relationships to ensure satisfaction.
• Maintain regular on-site presence to meet service SLAs.
• Train and support customer maintenance personnel for equipment operation.
• Deliver phone support and field response; participate in on-call roster.
• Drive continuous improvement for quality, efficiency and profitability.
• Coordinate with customers and internal teams for integration of TOMRA equipment.
• Collaborate with Applications and Engineering Design teams in NA and internationally.

Skills

Field service experience

Mechanical & electrical skills

Problem solving

Fluent English

Driver's license

Willingness to travel

Customer-facing communication

Education

Engineering qualification

Electrical qualification/trade advantageous

Tools

Service reporting systems

Remote diagnostics tools

Digital tools

Job description

TOMRA Mining seeks a Field Service Engineer in Mining Service based in the Denver region to commission, maintain and troubleshoot sorting equipment at customer sites across North America.

The role involves extensive travel (150–180 days/year), on-site support, remote diagnostics, and training of customer personnel; you will collaborate with internal teams to ensure high equipment performance and customer satisfaction.