Mini Bar Attendant HVSR

Valencia Group; San Jose (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Hotel Valencia Santana Row in San Jose, CA is seeking an entry-level Part Time Room Service Associate to assist with delivering and picking up guest orders, serving entrees and beverages, and supporting daily dining operations.

You will handle trays, assist with phones and order entries, write tickets, and keep trays and work stations clean and organized while delivering warm, attentive service to guests across day shifts.

Qualifications

• Display working knowledge of all menu items and prices.
• Respond to the needs and requests of guests.
• Answering phones and taking orders or receiving orders from hotel operator.
• Set up trays with proper condiments and utensils.
• Deliver order to guest rooms.
• Pick up trays from guest rooms.

Responsibilities

• Display working knowledge of all menu items and prices.
• Complete side work as assigned.
• Respond to the needs and requests of guests.
• Answering phones and taking orders or receiving orders from hotel operator.
• Set up trays with proper condiments and utensils.
• Deliver order to guest rooms.
• Pick up trays from guest rooms.
• Attend required meetings
• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees
• Report unsafe conditions to your supervisor immediately
• Maintain hotel equipment in proper working conditions

Skills

Guest service

Food service

Order taking

Phone etiquette

Tools

Micros POS

Job description

Job Details: Level: Entry, Job Location: Hotel Valencia Santana Row - San Jose, CA 95128, Position Type: Part Time, Education Level: None, Salary Range: $20.00 - $20.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Hospitality - Hotel

JOB SUMMARY

Responsible for activities involving Room Service delivery and pick up

Physical Requirements

• Standing/Walking: Constantly. Various surfaces including carpet, tile, and rubber mats.
• Crouching (Bend at knees): Occasionally. Clean; stock supplies.
• Stooping (Bend at waist): Occasionally. Write orders.
• Twisting (knees, waist, neck): Frequently. Serve guests, maneuver through crowds and staff.
• Balancing: Constantly. Carry trays and beverage containers. Set items on tables.
• Reaching (overhead/extension): Constantly. Reach overhead supplies. Serve guests and retrieve hot/cold plates at arm’s length extension.
• Handling/grasping: Constantly. Set full plates and glasses at tables, carry trays and supplies.
• Fingering/feeling: Frequently. Write orders, operate Micros machine, garnish plates, fold napkins, set table with silverware.
• Pushing/Pulling: Occasionally. Average weight: 10 lbs. force. Maximum weight 20 lbs. force.
• Lifting/Carrying: Constantly. Carry full trays of food and beverage; carry supplies. Average weight: 20 lbs. Maximum weight: 40 lbs.

Working Environment

• Interior and exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

DUTIES & FUNCTIONS

Essential:

• Display working knowledge of all menu items and prices.
• Complete side work as assigned.
• Respond to the needs and requests of guests.
• Answering phones and taking orders or receiving orders from hotel operator.
• Set up trays with proper condiments and utensils.
• Deliver order to guest rooms.
• Pick up trays from guest rooms

Basics:

• Attend required meetings
• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees
• Report unsafe conditions to your supervisor immediately
• Maintain hotel equipment in proper working conditions
• Any other duties assigned by your immediate supervisor