MineStar Training Specialist

Caterpillar; Tucson (AZ); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k) savings plan

HSA/FSAs

Career development

Incentive bonus

Job summary

Caterpillar Inc. is hiring a Training Consultant for the Resource Industries division in Tucson, AZ.

You will design, develop, and deliver training programs around MineStar technologies, equipping dealers and customer-facing staff with essential knowledge to support mining operations. You will collaborate with business units and dealers, ensuring content accuracy, measuring effectiveness, and driving continuous improvement in learning solutions.

Qualifications

• Experience designing and delivering training programs for complex technology
• Ability to consult with business units and dealers to identify learning needs
• Strong communication skills to translate technical concepts for diverse audiences

Responsibilities

• Develop and deliver engaging training modules aligned with customer service processes and mining operations
• Maintain up‑to‑date training materials and ensure policy compliance
• Evaluate new training tools and methodologies for future programs
• Consult with business units and dealers to assess requirements and propose learning solutions
• Support quality initiatives and continuous improvement of training programs
• Build and sustain customer relationships through clear communication and reliable delivery
• Promote customer‑focused environments and measure satisfaction to drive improvements

Skills

Consulting

Customer Focus

Service Excellence

Decision Making

Effective Communications

Problem Solving

Relationship Management

Tools

MineStar technologies

Job description

Caterpillar Inc. is hiring a Training Consultant for the Resource Industries division in Tucson, AZ.

You will design, develop, and deliver training programs around MineStar technologies, equipping dealers and customer-facing staff with essential knowledge to support mining operations. You will collaborate with business units and dealers, ensuring content accuracy, measuring effectiveness, and driving continuous improvement in learning solutions.