Milwaukee Local Accounts Receivable Specialist | Growth

Remote Jobs; Milwaukee (WI); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision insurance

401(k)

Employee discounts

Referral program

Early access to earned wages (hourly)

Voluntary benefits

Descrizione del lavoro

Brookdale is seeking an Accounts Receivable Specialist to deliver exceptional customer service and resolve billing issues for Brookdale customers and associates. You will handle inquiries, perform cash applications, and support AR policies and training.

The role requires a proactive communicator with basic AR knowledge and strong Microsoft Office skills. A blended call center background is preferred, with potential for growth across Brookdale’s nationwide communities.

Competenze

• High school diploma or GED required.
• Minimum of one year of customer service experience in a blended call center.
• Knowledge of general accounts receivable concepts and systems, and Microsoft Office (Excel, Word) is required.

Mansioni

• Researches and resolves billing errors, disputes, cash application, and other issues through regular customer account audits to provide customers and business partners with accurate billing information while maintaining a high level of customer satisfaction.
• Resolves account inquiries and escalates unsettled discrepancies to provide timely resolution.
• Assists in training associates on Accounts Receivable policies, procedures, and functionality available in company platforms.
• Identifies potential customer account issues through review of daily, weekly, and monthly generated reports and queries. Works to resolves issues timely.

Conoscenze

Customer service

Communication

Detail oriented

Microsoft Office

Formazione

High school diploma or GED

1 year customer service in a call center

Strumenti

Microsoft Office

Descrizione del lavoro

Brookdale is seeking an Accounts Receivable Specialist to deliver exceptional customer service and resolve billing issues for Brookdale customers and associates. You will handle inquiries, perform cash applications, and support AR policies and training.

The role requires a proactive communicator with basic AR knowledge and strong Microsoft Office skills. A blended call center background is preferred, with potential for growth across Brookdale’s nationwide communities.