Millwork Order Entry & Customer Support Specialist

Summit Stairs and Millwork; Canton (GA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with match

Paid holidays

Paid time off

Job summary

Summit Stairs & Millwork is seeking an Order Entry/Customer Service Specialist in Canton, GA to manage purchase orders and schedule coordination. You’ll support field reschedules, verify capacity with trade partners, and use BuildPro/SupplyPro, Hyphen BuildPro and BWP systems daily.

A professional, detail-oriented mindset and strong Excel/Word skills are essential. As part of the MBP Group family, you’ll contribute to timely order fulfillment, excellent customer service, and cross-functional

Qualifications

• 1+ year current experience in BuildPro/SupplyPro systems preferred.
• Background/experience in the construction industry.
• Professional attitude to represent the company positively.
• Advanced PC skills, including Microsoft Word and Excel.
• Strong follow-up, communication (written and verbal), and time management skills.
• Ability to simultaneously manage multiple detail-oriented tasks with minimal oversight.
• Solid understanding of the construction process and how scheduled tasks interact.

Responsibilities

• Enter customer purchase orders accurately.
• Expedite and prioritize resource schedules while maintaining trade partner portals.
• Provide real-time support to the field for reschedules.
• Monitor schedules, communicate delays, and work with trade partners to resolve scheduling issues.
• Utilize software systems such as Hyphen BuildPro, BWP, or similar systems effectively.
• Collaborate with trade partners to verify capacity and avoid overbooking to prevent bottlenecks and missed orders/schedules.
• Perform other duties as assigned.

Skills

MS Word

MS Excel

Communication

Time management

Multitasking

Tools

BuildPro/SupplyPro

Hyphen BuildPro

BWP

Job description

Summit Stairs & Millwork is seeking an Order Entry/Customer Service Specialist in Canton, GA to manage purchase orders and schedule coordination. You’ll support field reschedules, verify capacity with trade partners, and use BuildPro/SupplyPro, Hyphen BuildPro and BWP systems daily.

A professional, detail-oriented mindset and strong Excel/Word skills are essential. As part of the MBP Group family, you’ll contribute to timely order fulfillment, excellent customer service, and cross-functional