Order Entry/Customer Service Specialist

Summit Stairs and Millwork; Canton (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with match

Paid holidays

Paid time off

Job summary

Summit Stairs & Millwork is seeking an Order Entry/Customer Service Specialist in Canton, GA to manage purchase orders and schedule coordination. You’ll support field reschedules, verify capacity with trade partners, and use BuildPro/SupplyPro, Hyphen BuildPro and BWP systems daily.

A professional, detail-oriented mindset and strong Excel/Word skills are essential. As part of the MBP Group family, you’ll contribute to timely order fulfillment, excellent customer service, and cross-functional

Qualifications

• 1+ year current experience in BuildPro/SupplyPro systems preferred.
• Background/experience in the construction industry.
• Professional attitude to represent the company positively.
• Advanced PC skills, including Microsoft Word and Excel.
• Strong follow-up, communication (written and verbal), and time management skills.
• Ability to simultaneously manage multiple detail-oriented tasks with minimal oversight.
• Solid understanding of the construction process and how scheduled tasks interact.

Responsibilities

• Enter customer purchase orders accurately.
• Expedite and prioritize resource schedules while maintaining trade partner portals.
• Provide real-time support to the field for reschedules.
• Monitor schedules, communicate delays, and work with trade partners to resolve scheduling issues.
• Utilize software systems such as Hyphen BuildPro, BWP, or similar systems effectively.
• Collaborate with trade partners to verify capacity and avoid overbooking to prevent bottlenecks and missed orders/schedules.
• Perform other duties as assigned.

Skills

MS Word

MS Excel

Communication

Time management

Multitasking

Tools

BuildPro/SupplyPro

Hyphen BuildPro

BWP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Order Entry/Customer Service Specialist

Full Time Manual Labor 42C - ATL, Canton, GA, US

At Summit Stairs & Millwork, we pride ourselves on being a premier provider of high-quality stair and millwork products, combining craftsmanship, innovation, and exceptional customer service.

We are part of the MBP Group, a trusted leader in the building materials industry. Our partnership with MBP connects us with an extended family of industry leaders, including Marwin, HB&G Building Products, Southern Shutter & Hardware (SSI), and Millwork 360. Together, we are driven by a shared commitment to excellence, supporting both residential and commercial projects across the country. By joining Summit Stairs & Millwork, you become part of a growing team that values collaboration, craftsmanship, and the opportunity to contribute to the legacy of our sister brands.

Order Entry

Summit Stairs & Millwork is hiring an Order Entry Specialist responsible for order entry and vendor scheduling tasks in support of resource planning activities. This position reports directly to the Customer Service Manager.

• Benefits include health, dental, vision insurance, 401K plan with match, paid holidays, and paid time off.

Responsibilities:

• Enter customer purchase orders accurately.
• Expedite and prioritize resource schedules while maintaining trade partner portals.
• Provide real-time support to the field for reschedules.
• Monitor schedules, communicate delays, and work with trade partners to resolve scheduling issues.
• Utilize software systems such as Hyphen BuildPro, BWP, or similar systems effectively.
• Collaborate with trade partners to verify capacity and avoid overbooking to prevent bottlenecks and missed orders/schedules.
• Perform other duties as assigned.

Minimum Education & Qualifications:

• 1+ year current experience in BuildPro/SupplyPro systems preferred.
• Background/experience in the construction industry.
• Professional attitude to represent the company positively.
• Advanced PC skills, including Microsoft Word and Excel.
• Strong follow-up, communication (written and verbal), and time management skills.
• Ability to simultaneously manage multiple detail-oriented tasks with minimal oversight.
• Solid understanding of the construction process and how scheduled tasks interact.

Join Summit Stairs & Millwork and bring your expertise to a dynamic team that’s shaping the future of high-quality stair and millwork products. We look forward to welcoming you!

Summit Stairs and Millwork is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.