Milling Applications Lead

United Machining; Huntersville (NC); On-site; USD 95,000 - 150,000; Full time

Job summary

UNITED MACHINING is seeking an Applications Manager to supervise Milling Applications Engineers, directing and evaluating their work, hiring and training staff, and coordinating projects across our competence centers in North America. The role includes overseeing demonstrations, support at trade shows, and the development of training programs for dealers, customers, and staff.

The manager will also ensure effective customer support, manage budgets, communicate across departments, and drive

Qualifications

• Bachelor's Degree from a four year college or university and three to five years of experience in high speed milling and tool making/precision manufacturing: or equivalent combination of education and experience. Demonstrated applications management experience.
• Experience with ERP systems (Great Plains or similar) preferred. Proficiency with Microsoft Office, including Excel and Word. CAD/CAM Programming experience, knowledge of Great Plains or similar software program helpful.

Responsibilities

• Supervise the Applications Engineers – Milling; oversee direction, coordination, and evaluation of these individuals.
• Interview, hire, and train employees; plan, assign and direct work; appraise performance; reward and discipline employees per policy and law.
• Evaluate and oversee milling-related applications projects including RFQ feasibility, turnkey systems, time studies, test cuts, demonstrations.
• Complete test cuts and time studies to assess machine performance and reduce deficiencies.
• Coordinate new installations and de-installations of machines at competence centers.
• Oversee presale demonstrations and support trade shows/open houses; procure equipment; set up and discuss with customers.
• Provide effective technical applications phone support; identify improvement areas and decide best course of action.
• Develop and conduct dealer, customer, and staff training on safe operation of machines and equipment.
• Produce and distribute technical applications documentation to dealers, customers and staff.
• Maintain professional demo centers; recommend demo center machines, tools, equipment.
• Suggest changes to working conditions to improve efficiency, performance, reliability, staffing, training, and quality.
• Maintain regular communication with Milling Applications Engineers and Director of Applications; share programs and information across departments.
• Monitor overhead and travel expenses; align with budget; complete reports per procedures.
• Liaise with Sales Management; respond to applications support requests.
• Complete special projects as requested by the Director of Applications.
• Miscellaneous duties, as assigned.

Job description

UNITED MACHINING is seeking an Applications Manager to supervise Milling Applications Engineers, directing and evaluating their work, hiring and training staff, and coordinating projects across our competence centers in North America. The role includes overseeing demonstrations, support at trade shows, and the development of training programs for dealers, customers, and staff.

The manager will also ensure effective customer support, manage budgets, communicate across departments, and drive