Military DoD SkillBridge Program - Field Service Engineer

Y99000 General Electric Company; Evendale (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Y99000 General Electric Company in Evendale, Ohio, is looking for a Field Service Engineer to support customers throughout parts of the US, Central and South America. This role involves installing and maintaining additive manufacturing machines as well as troubleshooting complex issues.

The position requires active military personnel with relevant technical backgrounds. Strong communication and customer service skills are essential. This is a great opportunity for Service Members transitioning to civilian careers.

Qualifications

• Active Military personnel on their last 180 days before separation from the Military.
• 2 years technical experience or equivalent military experience required.
• Proficiency in troubleshooting at subsystem and system level.

Responsibilities

• Install and maintain Colibrium additive manufacturing machines.
• Perform total system level troubleshooting on complex problems.
• Document work performed using computer-based reporting procedures.

Skills

Technical troubleshooting

Communication skills

Customer service skills

Initiative and motivation

Education

B.Sc. Engineering or Associates degree

High School Diploma with 5 years experience

Job description

Job Description Summary

The Military DoD SkillBridge program is an opportunity for Service Members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service.

SkillBridge connects Service Members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service Members can be granted up to 180 days of permissive duty to focus solely on training full‑time with approved industry partners after unit commander (first O‑4/Field Grade commander in chain of command) provides written authorization and approval.

GE Aerospace as a SkillBridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service Member’s suitability for the work.

Military DoD SkillBridge participants are not eligible for compensation from GE Aerospace, as they continue to receive military compensation and benefits as active‑duty Service Members.

Field Service Engineer Responsibilities

The following responsibilities apply to the Field Service Engineer role supporting customers throughout parts of the US, Central and South America as needed.

• Install, perform preventive maintenance, repairs and deliver trainings on Colibrium additive manufacturing machines.
• Work on a team or individually to install, perform preventive maintenance, repair and training across the region.
• Perform total system level troubleshooting on complex multi‑symptom problems.
• Communicate technical ideas, trainings and subjects through written and verbal communications.
• Work with Service and Additive engineering teams to resolve complicated mechanical, electrical, electronic, and/or process problems for customer machines.
• Help in all areas of site preparation (coordination of labor and materials) with minimal supervision.
• Document all work performed using computer‑based service reporting procedures.
• Maintain effective quality systems and programs according to the GE Aerospace Service Quality Policy Statement.
• Responsibly complete all administration tasks on time (e.g., ensure timely completion of Service Bulletins and PMs inspections documentation for assigned accounts).
• Maintain daily interface with Customer technicians on equipment status to ensure satisfaction of primary customers.

Qualifications / Requirements

• Active Military personnel on their last 180 days before separation from the Military
• B.Sc. Engineering / Associates degree and 2 years technical experience, or a High School Diploma and 5 years field service or electrical / mechanic technician experience, or equivalent military experience.

Proficiency to logically troubleshoot at subsystem and system level, using identifiable problem‑solving techniques.

Desired Skills / Experience

• Shows Initiative, high standards, motivation and outside of the box thinking.
• Demonstrated ability to work well with limited direction and information.
• Demonstrated ongoing effort to maintain knowledge of current technology.
• Excellent communication skills, listening skills, and interpersonal skills.
• Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

This role requires access to U.S. export‑controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, or have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Relocation Assistance Provided: No

Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Equal Opportunity Employer Statement

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.