Middle School Front Office Specialist (Benefits)

Ivy-Academy; Soddy-Daisy (TN); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

School holidays

Job summary

Ivy Academy in Soddy-Daisy, Tennessee is seeking a Middle School Receptionist to be the first point of contact for students, families, staff and visitors. Paid training begins in April 2027, and the role starts full duties with the 2027–28 school year in July 2027.

Ivy Academy follows HCDE's school calendar; this is a 10 month position which means the role is off on breaks & for summer. The receptionist keeps the front office running smoothly and safely throughout the school day.

Qualifications

• High school diploma or GED.
• At least two years of experience in reception, customer service or office administration.
• Clear, courteous, & grammatically cohesive communication in person, by phone and in writing.
• Proficiency with email, word processing and spreadsheets.
• Strong organization and the ability to juggle frequent interruptions & multiple tasks at one time.
• Ability to maintain confidentiality.
• Clear boundaries with students & parents
• Successful completion of a background check and fingerprinting.
• Availability for the full training period starting April 2027.

Responsibilities

• Greet students, parents, staff and visitors with a professional, friendly manner.
• Answer and route phone calls, emails and messages promptly.
• Manage visitor check-in and badge procedures in line with school safety policies.
• Record daily student attendance, tardies, early dismissals and absence calls.
• Coordinate with the school nurse and staff on student health and wellness visits.
• Receive, sort and distribute mail, deliveries and items dropped off for students.
• Maintain accurate records in the student information system.
• Support the principal and office staff with scheduling, filing, copying and data entry.
• Help communicate announcements, events and reminders to families.
• Keep the reception area clean, organized and welcoming.
• Follow emergency procedures and assist during drills and school events.
• Handle confidential student and family information with discretion.
• Handle intake of funds for operations, field studies and events.

Skills

Communication

Customer service

Organization

Confidentiality

Education

High school diploma or GED

Job description

Ivy Academy in Soddy-Daisy, Tennessee is seeking a Middle School Receptionist to be the first point of contact for students, families, staff and visitors. Paid training begins in April 2027, and the role starts full duties with the 2027–28 school year in July 2027.

Ivy Academy follows HCDE's school calendar; this is a 10 month position which means the role is off on breaks & for summer. The receptionist keeps the front office running smoothly and safely throughout the school day.