Middle Mile Logistics Senior Manager

Best Buy; Richfield (MN); Hybrid; USD 93,000 - 167,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Job summary

Best Buy in Richfield, Minnesota, is seeking a Senior Manager to lead Middle Mile Logistics and a team of five Senior Analysts responsible for coordinating freight movements across the Middle Mile network. You will drive operational performance, analyze complex financial and operational data, and partner with internal teams and carriers to deliver improvements.

The role requires strong leadership, strategic thinking, and the ability to translate data into actionable insights.

Qualifications

• 7+ years of experience in Supply Chain, Logistics, or Transportation.
• 4+ years of direct and/or indirect people leadership experience.
• Proven ability to manage multiple operational responsibilities, projects, and stakeholder communications in a fast-paced environment.
• Ability to analyze data and translate insights into actionable business recommendations.
• Experience establishing best practices and standardizing processes across teams.

Responsibilities

• Lead Middle Mile Logistics operations with focus on continuous improvement in operational performance, network efficiency, customer service, and the evolution of delivery models to support business needs.
• Oversee the design, development, and execution of processes that improve operational effectiveness and enhance financial and operational reporting.
• Utilize financial metrics and operational data to evaluate business performance, identify opportunities, and drive continuous improvement.
• Collaborate with and influence cross-functional teams, including Distribution Operations, Retail Field and Corporate teams, Category and Category Enablement teams, and transportation carriers to achieve business objectives.
• Partner with third‑party carrier leadership teams to establish performance expectations, drive accountability, and implement improvement initiatives.
• Provide clear direction and leadership to the team by ensuring alignment on responsibilities, best practices, decision rights, accountability, and expected outcomes.
• Lead Middle Mile peak/holiday planning, strategy development, and execution in partnership with internal and external stakeholders.

Skills

Supply Chain experience

People leadership

Multitasking

Data analytics

Process standardization

Job description

The Middle Mile Logistics Senior Manager supports Best Buy through direct leadership of a team of five Senior Analysts responsible for coordinating freight movements across the Middle Mile Logistics network within Supply Chain. This role is responsible for ensuring strong execution of Middle Mile freight movements, driving key performance indicators, and managing the Middle Mile Logistics financial budget. The Senior Manager develops and maintains relationships with internal partners (Retail, Distribution, Finance, etc.) and external transportation carriers and is responsible for carrier leadership engagement, performance management, and accountability. This role requires strong leadership skills and the ability to analyze, evaluate, and translate complex financial and operational data into clear, actionable insights. The Senior Manager also plays a key role in, and often leads, cross‑functional initiatives that drive improvements in operational performance and financial results.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll do

• Lead Middle Mile Logistics operations with a focus on continuous improvement in operational performance, network efficiency, customer service, and the evolution of delivery models to support business needs.
• Oversee the design, development, and execution of processes that improve operational effectiveness and enhance financial and operational reporting.
• Utilize financial metrics and operational data to evaluate business performance, identify opportunities, and drive continuous improvement.
• Collaborate with and influence cross-functional teams, including Distribution Operations, Retail Field and Corporate teams, Category and Category Enablement teams, and transportation carriers to achieve business objectives.
• Partner with third‑party carrier leadership teams to establish performance expectations, drive accountability, and implement improvement initiatives.
• Provide clear direction and leadership to the team by ensuring alignment on responsibilities, best practices, decision rights, accountability, and expected outcomes.
• Lead Middle Mile peak/holiday planning, strategy development, and execution in partnership with internal and external stakeholders.

Basic qualifications

• 7+ years of experience in Supply Chain, Logistics, or Transportation
• 4+ years of direct and/or indirect people leadership experience
• Demonstrated ability to effectively manage multiple operational responsibilities, project initiatives, and stakeholder communications in a fast‑paced environment
• Proven ability to analyze data and translate insights into actionable business recommendations.
• Experience establishing best practices and standardizing processes across teams.

Preferred qualifications

• 8+ years of experience within a large, consumer‑focused retail, transportation, or supply chain organization
• 5+ years of direct people leadership experience
• Experience utilizing financial and operational analytics to drive business performance and decision‑making
• Proven ability to lead cross‑functional initiatives and influence stakeholders across multiple business functions

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Competitive pay

Great employee discount

Financial savings and retirement resources

Support for your physical and mental well‑being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full‑time or part‑time employment status, and federal and state regulations. Intermittent or reduced‑schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status (exempt/non‑exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary .

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Pay Range $93200 - $166550 /yr

Best Buy offers a range of benefits to support your overall well‑being, as outlined in the Benefits Guide . Eligibility may vary.