Senior Manager, Media Transformation

Best-Bu; Minneapolis (MN); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial retirement resources

Support for well-being

Job summary

Best Buy seeks a Senior Manager, Media Transformation to evolve its media operating model across enterprise marketing and Best Buy Ads. You will identify opportunities to automate, streamline workflows and scale capabilities, working with media, marketing, product, technology, analytics, agencies and advertising teams.

You will lead initiatives across media planning, buying, trafficking, reporting, optimization, billing and ad operations to improve efficiency and scalability.

Qualifications

• 7+ years of experience in media operations or related fields.
• 3+ years of direct and/or indirect leadership experience.
• 3+ years working with marketing workflow SAAS platforms.
• Experience leading process improvement and cross-functional projects.
• Ability to drive transformation and operational excellence initiatives.

Responsibilities

• Lead transformation initiatives across media planning, buying, trafficking, reporting, optimization, billing and ad operations.
• Partner with cross-functional teams to adopt new platforms, integrations and operating models.
• Develop governance, documentation and standard operating procedures for consistency across media channels.
• Provide operational leadership for media platforms, agency management, budgets and continuous improvement.
• Identify opportunities to streamline workflows and automate processes for speed to market.

Skills

Media operations

Ad operations

Media planning and buying

Marketing operations

Leadership

Cross-functional collaboration

Marketing workflow SAAS experience

Tools

ClickUp

Salesforce Media Cloud

Media Ocean

Placements.io

Monday.com

Job description

The Senior Manager, Media Transformation helps drive the evolution of Best Buy’s media operating model across enterprise marketing and Best Buy Ads. This role is responsible for identifying and implementing opportunities to improve media operations, streamline workflows, and scale capabilities through automation, process optimization, and technology adoption. Working closely with cross-functional stakeholders across media, marketing, product, technology, analytics, agencies, and advertising teams, this leader will help deliver a more efficient, effective, and data-driven media organization.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buycorporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll do

• Lead and support transformation initiatives across media planning, buying, trafficking, reporting, optimization, billing, and ad operations to improve efficiency and scalability.
• Identify opportunities to streamline workflows, standardize processes, and implement automation solutions that enhance operational effectiveness and speed to market.
• Partner with media, product, technology, analytics, and agency teams to support adoption of new platforms, integrations, and operating models across enterprise and retail media businesses.
• Develop and maintain governance frameworks, process documentation, and standard operating procedures that create consistency across media channels and teams.
• Lead cross-functional initiatives and provide operational leadership for media platforms, agency management, budget processes, ad operations, and continuous improvement efforts.
• 7+ years of experience in media operations, ad operations, media planning and buying, marketing operations, or related fields.
• 3+ years of direct and/or indirect leadership experience to include strong cross functional skills.
• 3+ years experience working with marketing workflow SAAS (examples include, click up, salesforce media cloud, media ocean, placements.io, Monday.com, etc).
• Experience leading process improvement, transformation, or operational excellence initiatives.
• Experience leading cross-functional projects with multiple stakeholder groups.

Preferred qualifications

• Experience implementing automation, workflow management, or media operations platforms.
• Experience in retail media, ecommerce, advertising, or marketing organizations.
• Knowledge of ad operations, campaign trafficking, media measurement, and optimization processes.
• Experience managing agency and vendor relationships.
• Strong analytical, change management, and stakeholder influence skills.

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Competitive pay

Great employee discount

Financial savings and retirement resources

Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary .

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.