Mid-Shift Security Dispatcher: Rapid Response & Coordination

Holiday Inn Club Vacations Incorporated; Kissimmee, Northern (FL, KY); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vac 

Tuition Reimbursement & Continuing Ed

Job summary

Holiday Inn Club Vacations Incorporated in Kissimmee, FL is seeking a dispatcher to ensure rapid communications across departments and help coordinate emergency and guest services. You will manage high‑volume calls, dispatch personnel via two‑way radios, and maintain detailed records to aid first responders and guest safety.

Qualifications include a high school diploma or GED, proficiency with Microsoft Office, and experience with dispatch systems. Bilingual applicants are a plus.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office products.
• Bilingual a plus but not required.

Responsibilities

• Answer phones and radio calls promptly and professionally; dispatch information via two-way radios and phones, prioritizing and coordinating calls for service and emergency response.
• Monitor fire alarms and security systems (CCTV, video analytics); provide emergency instructions and support first responders.
• Maintain accurate records, logs, and dispatch reports; input and retrieve data; follow up on owner/guest concerns.
• Patrol premises, monitor entrances; secure exits and doors after end of operations; perform other duties as assigned.

Skills

Communication skills

Technical aptitude

Education

High school diploma or GED

Microsoft Office proficiency

Tools

Computer-aided dispatch systems

Job description

Holiday Inn Club Vacations Incorporated in Kissimmee, FL is seeking a dispatcher to ensure rapid communications across departments and help coordinate emergency and guest services. You will manage high‑volume calls, dispatch personnel via two‑way radios, and maintain detailed records to aid first responders and guest safety.

Qualifications include a high school diploma or GED, proficiency with Microsoft Office, and experience with dispatch systems. Bilingual applicants are a plus.