Mid-Senior ServiceNow ITOM Business Process Consultant

Alldus; Maryland; Hybrid; USD 43,000 - 152,375; Full time

Job summary

A leading consultancy firm is looking for an experienced ServiceNow ITOM Business Process Consultant for a hybrid long-term contract role. The ideal candidate will design and optimize ITOM solutions, lead workshops, and manage CMDB transformation projects. Excellent communication and experience with ServiceNow ITOM modules are required. This position is based in Maryland, Virginia, or Washington D.C.

Qualifications

• Extensive experience with ServiceNow ITOM modules such as Discovery, Service Mapping, and Event Management.
• Proven success in CMDB transformation and ITOM data governance.
• Excellent communication skills and stakeholder management abilities.

Responsibilities

• Design, implement, and optimize ServiceNow ITOM solutions.
• Lead stakeholder workshops to gather requirements.
• Manage CMDB transformation projects.

Skills

ServiceNow ITOM modules such as Discovery

CMDB transformation

Excellent communication skills

Agile methodologies

Education

ServiceNow certifications, e.g. ITOM Implementation Specialist

Job description

A leading consultancy firm is looking for an experienced ServiceNow ITOM Business Process Consultant for a hybrid long-term contract role. The ideal candidate will design and optimize ITOM solutions, lead workshops, and manage CMDB transformation projects. Excellent communication and experience with ServiceNow ITOM modules are required. This position is based in Maryland, Virginia, or Washington D.C.