Mid-Market SaaS Sales Leader — Build & Scale AEs

Serval; San Francisco (CA); Presencial; USD 150 000 - 210 000; Tempo integral

Resumo da oferta

Serval is seeking a Manager of Mid-Market Account Executives in New York to build and lead our founding mid-market sales team. You’ll hire, coach, and scale AEs who own the full sales cycle for IT and security deals, partnering with founders, GTM, product, and engineering to shape strategy and playbooks that drive revenue growth.

This player-coach role suits someone who has built fast-growing SaaS sales teams, thrives in zero-to-one environments, and wants a foundational role in defining a

Qualificações

• 5–8 years B2B SaaS sales experience
• Proven track record of building and scaling sales teams at early-stage companies (Seed → Series B)
• Consistent overachievement as both an individual contributor and a people manager — President's Club, top performer recognition, or rapid career progression
• Deep understanding of full-cycle sales in technical or workflow automation solutions, selling to IT, Security, or Engineering buyers
• Skilled at coaching complex, multi-stakeholder sales cycles (1–4 months) with VP/C-suite decision-makers
• Strong player-coach mentality — willing to carry a book of business while building the team and process
• Exceptional leadership, communication, and executive presence with the ability to inspire and hold teams accountable
• Based in or willing to work from our San Francisco HQ five days a week, with regular travel to support team and customers

Responsabilidades

• Build, hire, and scale the mid-market AE team from the ground up, defining team structure and hiring profiles.
• Coach and develop your team through deal strategy, pipeline reviews, forecast management, and continuous skill development.
• Drive team performance and hold accountability for team quota attainment, pipeline generation, and sales velocity metrics.
• Maintain a personal book of business and close strategic deals to stay close to customers and model best practices.
• Develop and refine the mid-market sales playbook — including outbound motions, qualification frameworks, demo narratives, and closing strategies.
• Partner with GTM leadership to define ICP, pricing and packaging, and territory/account assignment for the mid-market segment.
• Collaborate cross-functionally with product, marketing, and engineering to shape roadmap priorities, messaging, and enablement based on customer and team feedback.
• Implement sales process rigor: pipeline hygiene, CRM discipline, accurate forecasting, and deal inspection cadences.
• Represent Serval at industry events and strategic customer meetings (travel ≈ 25%)

Conhecimentos

B2B SaaS sales

Team leadership

Deal coaching

Multi-stakeholder sales

Executive presence

Ferramentas

Salesforce

Outreach

Gong

Descrição da oferta de emprego

Serval is seeking a Manager of Mid-Market Account Executives in New York to build and lead our founding mid-market sales team. You’ll hire, coach, and scale AEs who own the full sales cycle for IT and security deals, partnering with founders, GTM, product, and engineering to shape strategy and playbooks that drive revenue growth.

This player-coach role suits someone who has built fast-growing SaaS sales teams, thrives in zero-to-one environments, and wants a foundational role in defining a