Mid-Market Account Executive

Jobtailor; Scottsdale (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

Nextiva is seeking an experienced B2B sales professional to acquire new mid-market customers and expand opportunities across its CX, CCaaS, UCaaS and AI portfolio. You will build pipeline through outbound prospecting, referrals, and partnerships while managing complex sales cycles from discovery to close.

Ideal candidates have MEDDPICC/Challenger experience, strong communication skills, and a focus on leveraging AI-driven tools for productivity and forecasting. Travel up to 75% may be required.

Qualifications

• 5+ years of successful B2B sales experience in CX/CCaaS/UCaaS/SaaS.
• Experience managing complex mid-market sales cycles with multiple stakeholders.
• Proven ability to generate pipeline via outbound prospecting and account development.
• Familiarity with MEDDPICC, Customer-Centric Selling, Challenger or similar frameworks.
• Excellent verbal, written, and presentation skills.
• Willingness to travel up to 75%.

Responsibilities

• Acquire new mid-market customers and expand existing opportunities across Nextiva's CX, contact center, communications, and AI portfolio.
• Build and maintain pipeline through outbound prospecting, strategic account penetration, referrals, networking, partner relationships, and inbound opportunities
• Manage complex sales cycles from discovery through close
• Conduct consultative discovery to uncover business objectives, operational challenges, customer experience gaps, and growth opportunities
• Create and execute strategic account plans, build executive relationships, and expand opportunities within target organizations
• Present and demonstrate Nextiva solutions by connecting technology capabilities to measurable business outcomes
• Use sales methodologies and CRM best practices to maintain pipeline health, forecast accurately, and advance deals
• Use AI-enabled tools and automation to improve prospecting, personalize outreach, accelerate research, and increase productivity
• Apply AI insights, customer intelligence, and sales analytics to prioritize opportunities and improve forecasting accuracy
• Collaborate with sales development, solutions consulting, marketing, channel partners, customer success, and product teams

Skills

B2B sales experience

Complex sales cycle management

Outbound prospecting

Sales methodologies

AI-powered tools

Tools

CRM best practices

AI-enabled tools

Sales automation

Customer intelligence

Sales forecasting tools

Job description

• Acquire new mid-market customers and expand existing opportunities across Nextiva's CX, contact center, communications, and AI portfolio
• Build and maintain pipeline through outbound prospecting, strategic account penetration, referrals, networking, partner relationships, and inbound opportunities
• Manage complex sales cycles from discovery through close
• Conduct consultative discovery to uncover business objectives, operational challenges, customer experience gaps, and growth opportunities
• Create and execute strategic account plans, build executive relationships, and expand opportunities within target organizations
• Present and demonstrate Nextiva solutions by connecting technology capabilities to measurable business outcomes
• Use sales methodologies and CRM best practices to maintain pipeline health, forecast accurately, and advance deals
• Use AI-enabled tools and automation to improve prospecting, personalize outreach, accelerate research, and increase productivity
• Apply AI insights, customer intelligence, and sales analytics to prioritize opportunities and improve forecasting accuracy
• Collaborate with sales development, solutions consulting, marketing, channel partners, customer success, and product teams

Requirements

• 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS, conversational AI, customer engagement technology, or related SaaS solutions
• Experience managing complex mid-market sales cycles involving multiple stakeholders and decision-makers
• Demonstrated success generating pipeline through outbound prospecting and account development activities
• Familiarity with structured sales methodologies such as MEDDPICC, Customer-Centric Selling, Challenger, or similar frameworks
• Exceptional verbal, written, and presentation skills
• Strong problem-solving and business acumen
• Ability to leverage AI-powered tools to improve productivity, customer engagement, account planning, and sales execution
• Curiosity about emerging technologies and motivation to continuously learn new tools, platforms, and industry trends
• Ability to travel up to 75%

Core Competencies

Demonstrates expertise in B2B sales, particularly within CX, CCaaS, UCaaS, and conversational AI, with a strong ability to manage complex sales cycles and leverage AI-powered tools for enhanced productivity and customer engagement.

Highest-signal resume keywords

• B2B Sales Experience
• Complex Sales Cycle Management
• Outbound Prospecting
• Sales Methodologies
• AI-Powered Tools

Hard Skills

• Sales Cycle Management
• Account Development
• Pipeline Generation
• Sales Analytics
• Consultative Selling
• Strategic Account Planning
• Forecasting
• Customer Engagement Technology
• Business Acumen
• Problem-Solving

Soft Skills

• Verbal Communication
• Written Communication
• Presentation Skills
• Curiosity
• Motivation to Learn

Industry Keywords

• CX
• CCaaS
• UCaaS
• Conversational AI
• Customer Engagement Technology
• SaaS Solutions
• MEDDPICC
• Customer-Centric Selling
• Challenger Framework
• Mid-Market Sales

Tools & Technologies

• CRM Best Practices
• AI-Enabled Tools
• Sales Automation
• Customer Intelligence
• Sales Forecasting Tools