Head of Sales Performance

Jobtailor

Utah

On-site

USD 80,000 - 110,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Jobtailor is seeking a skilled Sales Enablement Leader to design and scale a comprehensive toolkit, coaching programs, and onboarding for a growing sales team. You will implement AI-enabled tools, build playbooks, and optimize the funnel from inbound leads to deals, ensuring CRM hygiene and consistent messaging.

In this role, you will coach SDRs and Sales Associates, partner with Account Executives, and drive ramp-up programs while managing channel-partner leads and campaigns.

Qualifications

At least 4 years of experience in inside sales, sales development, sales enablement, revenue operations, or a similar commercial role.
At least 2 years of experience managing or coaching a sales team.
Track record of building sales systems, tools, or programs from scratch.
Proven experience improving follow-up, pipeline conversion, show rates, or sales‑cycle performance.
Strong understanding of inbound sales funnels, lead management, and mid‑funnel conversion.
Experience coaching sales representatives on discovery, objection handling, urgency, and deal progression.
Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback.
Hands‑on experience building sales sequences across email, chat, SMS, or other follow‑up channels.
Strong CRM discipline and experience with platforms such as HubSpot or Salesforce.
Ability to use data to diagnose funnel problems, set targets, and manage performance.
Strong written and verbal English communication skills.
Willingness and ability to work Pacific Time hours.
Preferred: experience managing SDRs or Sales Associates and Account Executives.
Preferred: experience owning sales onboarding, training, and rep ramp‑up programs.
Preferred: experience building no‑show recovery, closed‑lost reactivation, or aged‑pipeline campaigns.
Preferred: familiarity with AI‑enabled sales tools, conversation intelligence, and sales automation platforms.
Preferred: experience creating sales collateral, playbooks, or enablement content adopted floor‑wide.
Preferred: experience in a high‑growth startup, SaaS, staffing, outsourcing, or technology‑enabled services company.
Preferred: experience managing leads generated through channel partnerships.
Preferred: familiarity with compliance, sales claims management, and maintaining a customer‑facing knowledge base.

Responsibilities

Build and maintain sales performance toolkits, playbooks, and enablement content.
Coach sales teams and run calibration sessions to improve conversion and ramp times.
Identify gaps in the sales motion and create tools, processes, or content to close them.
Manage the inbound follow-up team (SDRs and Sales Associates) and pairing with Account Executives.
Oversee channel-partner leads and opportunities, including ownership, reporting, and performance tracking.
Review recorded calls and demos, maintain call-review coverage, and coach Account Executives.
Own onboarding and ramp-up programs for new hires and ongoing training initiatives.
Maintain CRM hygiene and establish cadence standards and ownership rules.
Design, write, and AB test email and chat follow-up sequences to improve engagement.
Ensure accuracy and compliance of customer-facing sales claims and knowledge base content.

Skills

Sales Enablement

Sales Team Management

AI-Enabled Sales Tools Implementation

CRM Discipline with HubSpot orSalesfo

Sales Funnel Optimization

Email and Chat Follow-Up Sequences

Coaching Sales Representatives

Lead Management

Data Analysis for Funnel Diagnosis

Sales Development

Pipeline Conversion

Objection Handling

Performance Management

Sales Collateral Creation

Strong Written Communication

Strong Verbal Communication

Tools

HubSpot

Salesforce

AI Sales Tools

Conversation Intelligence

Sales Automation Platforms

Job description

Build the sales performance toolkit, including sequences, talk tracks, objection-handling guides, battle cards, and demo collateral
Identify gaps in the sales motion and create tools, processes, or content to close them
Evaluate and implement AI-enabled sales tools, conversation intelligence, and automation
Manage and develop the inbound follow-up team, including SDRs and Sales Associates
Conduct 1:1s, coach performance, hire as the team scales, and own the Sales Associate–Account Executive pairing model
Establish cadence standards, ownership rules, and CRM hygiene expectations
Manage the Sales Trainer and own onboarding and ramp-up for new sales hires
Design, write, and A/B test email and chat follow-up sequences
Improve reply rate, re-engagement rate, conversion, show rates, and stage-to-stage funnel performance
Build no-show recovery and closed-lost reactivation campaigns
Oversee channel-partner leads and opportunities, including ownership, follow-up, reporting, and performance tracking
Review recorded calls and demos, maintain call-review coverage, and coach Account Executives
Run calibration sessions and join live deals when representatives need support
Own the sales knowledge base and content powering the AI sales chat assistant
Ensure customer-facing sales claims and automated-channel information remain accurate and compliant
Raise the quality and consistency of sales-floor performance through coaching, performance management, process improvement, and sales technology

Requirements

At least 4 years of experience in inside sales, sales development, sales enablement, revenue operations, or a similar commercial role
At least 2 years of experience managing or coaching a sales team
Track record of building sales systems, tools, or programs from scratch
Proven experience improving follow-up, pipeline conversion, show rates, or sales‑cycle performance
Strong understanding of inbound sales funnels, lead management, and mid‑funnel conversion
Experience coaching sales representatives on discovery, objection handling, urgency, and deal progression
Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback
Hands‑on experience building sales sequences across email, chat, SMS, or other follow‑up channels
Strong CRM discipline and experience with platforms such as HubSpot or Salesforce
Ability to use data to diagnose funnel problems, set targets, and manage performance
Strong written and verbal English communication skills
Willingness and ability to work Pacific Time hours
Preferred: experience managing SDRs or Sales Associates and Account Executives
Preferred: experience owning sales onboarding, training, and rep ramp‑up programs
Preferred: experience building no‑show recovery, closed‑lost reactivation, or aged‑pipeline campaigns
Preferred: familiarity with AI‑enabled sales tools, conversation intelligence, and sales automation platforms
Preferred: experience creating sales collateral, playbooks, or enablement content adopted floor‑wide
Preferred: experience in a high‑growth startup, SaaS, staffing, outsourcing, or technology‑enabled services company
Preferred: experience managing leads generated through channel partnerships
Preferred: familiarity with compliance, sales claims management, and maintaining a customer‑facing knowledge base

Core Competencies

Demonstrates expertise in building and managing sales performance toolkits, coaching sales teams, and implementing AI-enabled sales tools. Proven ability to enhance sales processes, improve conversion rates, and maintain CRM discipline.

Highest-signal resume keywords