Microsoft Dynamics CRM Functional Solution Architect

HSO; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading company in the technology sector is seeking a Microsoft Dynamics CRM Functional Solution Architect to lead enterprise-level projects. This role involves engaging with clients, defining business requirements, and ensuring successful implementation of Dynamics 365 solutions. The ideal candidate will have extensive experience in CRM sales or implementation, strong presentation skills, and a Bachelor's degree in a relevant field. The company offers competitive pay, unlimited time off, and a comprehensive benefits program.

Benefits

Unlimited time off

Flexible benefits program

Medical, dental & vision coverage

401(k) plan with company match

Qualifications

• 7 years experience with Microsoft Dynamics CRM sales or implementation.
• Strong understanding of sales and marketing business processes.
• Experience in the Professional Services industry is a plus.

Responsibilities

• Act as Functional Solution Architect on D365 CE projects.
• Conduct Business Process Analysis and create Solution Blueprint documents.
• Ensure training covers all relevant topics for client success.

Skills

Sales and marketing business processes

Presentation skills

Attention to detail

Education

Bachelor’s Degree in Business, Computer Science, or related field

Tools

Microsoft Dynamics CRM

Microsoft Dynamics Power Platform

Microsoft Azure

PowerBI

Job description

As a Microsoft Dynamics CRM Functional Solution Architect, you will...

• Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 CE;Provideinputsto HSOproject estimator
• Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 CE implementation
• Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required
• Conduct Business Process Analysis (BPA), create the SolutionBlueprintdocument and perform Fit/Gap analysis
• Act as solution advisor to the project during design/development, testing and deployment phases
• Ensure a formal processisin place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation
• Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans
• Ensuretraining will cover all relevanttopics allowing clientsuccessfuluse and maintenance ofthe application
• Act asescalation point for all support issues during and after a project
• Adhere to and improve implementation methodology as the business paradigm changes;Share best practiceswith team
• Travel as the needs of clients and our business dictate

You're great at...

• Working side-by-side with the sales team, engaging with key stakeholders at prospective clients to understand current business processes
• Define high-level business requirements, and configure and lead solution demonstrations that illustrate how Dynamics 365 can meet the client’s needs, while also helping to communicate Microsoft’s unique value proposition in the marketplace.
• Actively participate in the full lifecycle of Dynamics 365 CRM sales and client evaluation activities, helping to develop and execute pre-sales strategies, drive proposal efforts, and provide pre-sales support
• Confidently present and articulate the business value of the proposed solution to business managers and executives
• Assist in maintaining the company’s demonstration environments, demo data, and other presentation tools
• Participate in project scoping and implementation strategy workshops during the proposal phase
• Stay up to date on new feature enhancements and capabilities provided by Microsoft in subsequent feature releases
• Assist in defining investment opportunities for HSO Dynamics 365 IP

• 7 years experience with Microsoft Dynamics CRM sales or implementation
• Bachelor’s Degree in Business, Computer Science, or related field
• Strong understanding of sales and marketing business processes, with knowledge or experience in the Professional Services industry a plus
• Experience with Microsoft Dynamics Power Platform or Dynamics 365 Marketing
• Knowledge of complementary Microsoft tools across Azure and the PowerBI
• Detailed preparation skills and attention to detail
• Strong presentation skills and comfort in speaking in front of C-level client stakeholders

We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

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